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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Ames, IA
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
1310 S Duff Ave Ste 101, Ames, IA 50010, Ste 101, Ames, IA, 50010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Nice customer service and good ice cream
My friend and I were 10 minutes early yesterday, so the worker said it would be a bit. So we went to books a million for a bit. We came back at 11:30 and the doors were still locked. They supposedly opened at 11. We looked in the windows there wasn’t a person in sight.
UPDATE: store manager Nathan called me this morning and apologized. He confirmed this wasn’t the way I was supposed to receive my order but it was an honest mistake by his employee. He apologized for the inconvenience and is making it right. Original review: Had a delivery order for a pint of ice cream and a Reese’s ice cream cup (separate item,not an add on like chopped up Reese’s toppings). Opened the bag and only saw the ice cream, thought they forgot the Reese’s cup. Took 4 bites of ice cream and realized they put the Re... read more
Order was made wrong, so had to be redone, which is fine. Ice cream was barely frozen and was running all over the sides of the cup, when it was handed to me, which was a huge mess. I grabbed a pile of napkins and went to eat in my car. Aside from being way too soft, it was just plain terrible ice cream. Paid 8 bucks for a cup of ice cream and ended up just dumping it in the trash.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.6 star rating with 8 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 9:00 p.m.
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