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COIT Cleaning and Restoration
- Carpet Cleaning
- Englewood, CO
About this business
Specialties: When youre in need of cleaning and restoration services in Denver, our expert team is at your call! At COIT Denver, we can handle all of your floor care, upholstery cleaning, and HVAC cleaning needs. Only trust your homes surfaces to the expert cleaning technicians at COIT. Do your carpets have bad looking stains you just cannot get out? COIT Carpet Cleaning Denver will go beyond household vacuums and cleaners to extract hidden allergens, dust mites, pet dander and more. Have you ever cleaned your air ducts? Air... read more
Location details
2550 S Tejon St, Englewood, CO, 80110, United States
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My next door neighbor used them. I came home to find them parked in my parking spot. I asked them to move. I have cancer. Had chemotherapy earlier this week and am tired and shaky and had just been grocery shopping and told him I cant carry my bags further. He said he would be done in an hour. I called. He moved to the fire lane and ran the tube past my front door so i would have to step over it get in and out of my house. I asked again to have it moved. I dont need more stress.
Business response:
We are so sorry you had this experience. Whether we were working directly for you or your neighbor, we provide continued training all the time regarding providing ************************* and Service. Our technician failed to recognize the environment and should have been more accommodating to your request and needs.Please accept our sincere apologies. We would like to be of service to you for any possible needs you may have and provide you with a free service. Please feel free to contact us directly and ask to speak to our... read more
**** is running a 50%-off sale, so I went to its website and found I could schedule online to have my leather chair and ottoman cleaned. There is an asterisk next to the "50% Off" promotion that refers to a footnote stating minimum charges apply. However, nowhere on the site does it tell the consumer what the minimum charge is. The company should fix its website to clearly show the minimum charge is $149. The leather chair and ottoman were cleaned in less than 20 minutes--with a spray bottle and a rag, and the charge was $17... read more
Business response:
We are very sorry for our customer's experience. We have attempted to make contact with our customer yesterday once we had the paperwork in hand to review with the customer but had to leave a message. We will continue to contact our customer to ensure resolution.We did review the cleaning cost of the leather furniture and confirmed accurate charges. We will also work with the appropriate parties to help improve our communication to our customers via the website. We are a company of integrity, and our customers satisfaction i... read more
13 April, I got an estimate for a duct cleaning. They definitely tried to upsell me on several things I most likely dont need considering this is a new build and Im trying to get construction debris and dust out of my ducts. I said I wasnt sure if I wanted to do it, so ****** said he would call me on the 15th to schedule. I decided not to argue about calling it scheduling when I wasnt sure if I was going to hire them or not. He called me on the 15th and I told him the builder was taking care of it, so I didnt need his servic... read more
Business response:
Unfortunately there was major miscommunication on our end internally which led to the mix up with our customer. Our manager phoned our customer on 4/25 advising them of our findings and apologized profusely for the mix up. No monies are due from our customer as work was not performed. Our apologies to our customer for interrupting their weekend as this is not how we conduct business.
RecommendedI just had my carpets cleaned today. It's been years since I had it professionally done. I have two dogs. No real messes except for occasional dirty paws and shoes. My guy was awesome! He helped move things for me, and my carpet is soooo soft and pristine!
I recommend Coit because each technician works hard and does their best work to make the customer happy. They use the best equipment and chemicals available for the absolute best results. Not only that Coit stands behind their work with outstanding quality. I know because I used to be one of those technicians many years ago and I know what it took to satisfy the customer. Coit is the best out there in carpet and drapery care !
I had an appointment to have my carpets cleaned on Saturday, August 5th from 11am- 1pm. The technician, Tommy (Thomas) called me stating he was running late due to an earlier scheduled job that turned out to be much larger than anticipated. He was able to push my appointment by several hours but kept the same day appointment. When Tommy arrived late in the day, I know he must've been exhausted, but he was courteous, and very, very thorough. I have used Coit for a few years now and I have always been pleased with the technici... read more
Very disappointed! Expensive and they didn't touch the edges of my area rugs.
I had a great experience with Coit cleaning my carpets, air ducts and dryer vent. Dan and Ben were super to work with, very knowledgeable and polite. I would definitely suggest them for. any of your needs!
My technician Billy Mallicoat was professional, friendly, efficient, flexible and thorough. I was out of town during the cleaning. He contacted me in the morning to confirm the appointment and again when he was done. My couch is beautifully clean and the experience was seamless. COIT exceeded my expectations. I will definitely use them again
Frequently asked questions about COIT Cleaning and Restoration
How is COIT Cleaning and Restoration rated?
COIT Cleaning and Restoration has a 4.5 star rating with 2,177 reviews.
When is COIT Cleaning and Restoration open?
COIT Cleaning and Restoration is open now. It is open 24/7.
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