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Coggin Scion at the Avenues
- Car Dealers
- Jacksonville, FL
About this business
Specialties From the start, the Coggin Automotive Group's business philosophy has been the same: to provide customers with quality, value, and integrity. We are proud to offer a large selection of vehicles and services to car buyers throughout Florida. History Established in 1994. From the start, the Coggin Automotive Group's business philosophy has been the same: to provide customers with quality, value, and integrity. We are proud to offer a large selection of vehicles and services to car buyers throughout Florida.
Location details
11340 Philips Hwy, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Service department should not try to take advantage of customers
Business response:
Hello Howard, and thank you for bringing this to my attention. I am disheartened to hear that you feel like our service department tried to take advantage of you. I assure you that our dealership treats all customers the same, and we maintain our customers best interest. We run thorough inspections on each vehicle and like to point out potential issues that may cause our customers even bigger problems later, so I am disappointed to hear that you felt our intentions were not right. We appreciate your business and if you would... read more
RecommendedVery fast and professional service. Employees are very nice and answer questions very quickly and accurately.
Business response:
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Great people, great atmosphere. Book an appointment and you’ll be in and out. But the point really is this, If you have a Toyota, and you need something simple like an oil change or tires, etc.. they’re actually cheaper and way more qualified to work on your vehicle then other shops. I didn’t realize that until I finally compared prices and went in for my self. No one knows your car like the actual dealership and Coggin has my business from now for all my Tundras. Thanks again.
Business response:
Tay Truman, we really appreciate this positive review! Thanks so much!
Great experience!! Under an hour! Professional! Definitely will be going there from now on!!
Business response:
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
good fast service and a very clean place.
Business response:
Hello Lorenzo C Carpio, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
I came in on a wrecker with a flat tire...it took Coggin over 2 hours to assess whether or not to replace the tire!! My service agent was Rubin and I had to chase him down for when or if the repairs could be done last night or wait for today!! There were hardly any customers waiting on service. I have been a good customer for over 13 years; this is ridiculous!! I am exploring other Toyota companies for my next visit including a new vehicle.
Business response:
Barbara, Thank you for taking the time to write a review about your visit with us. We apologize for the miscommunication you experienced in our service department. We always try to make sure that we are updating our customers when we can and getting them in and out in a timely manner. I am sorry to about your situation, and would be happy to speak with you further about this issue, if you could please contact me at your earliest convenience. John Clark, General Manager (904) 638-7713
The service department is very efficient. I was in and out within 45 minutes.
Business response:
We really appreciate this positive review! Thanks so much!
Good company that listens to you and what you are looking for especially Jim Miller
Business response:
Hello Bill Gardner, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Friendly staff - worked with our numbers easily and was a quick process.
Business response:
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Frequently asked questions about Coggin Scion at the Avenues
How is Coggin Scion at the Avenues rated?
Coggin Scion at the Avenues has a 4.5 star rating with 2,277 reviews.
When is Coggin Scion at the Avenues open?
Coggin Scion at the Avenues is open now. It will close at 8:00 p.m.
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