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Coates LaKimerly MD
- Doctors
- Rockford, IL
About this business
We offer medical, surgical and cosmetic Dermatology services in a warm welcoming environment.
Location details
4338 Morsay Drive, Rockford Dermatology, Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Appt verified per my phone but closed when i arrived. New message says no more afternoon appointments. Guess the single digit degrees today were too much for them.Will be going elsewhere.
Dr. Coates is a great doctor who takes your concerns seriously. Her demeanor and professionalism is awesome. However; the office staff is terrible! I've been calling and stopping by her CLOSED office since July and no one has taken the time to return my call. I live 40 minutes away and drove to the office three times and no one was there. They don't even have the courtesy to return your calls after leaving multiple messages. I'm really worried about the doctor, as this is not like her.
I made an appt over 3 months ago . She came highly rec'd by a friend. I am a patient person and realize it takes alot of time to get in for appointments now a days so I decided to wait. I had been nervous about a couple spots on my face and back so I was anxiously awaiting my appt. I got a message the NIGHT BEFORE saying my appt was cancelled and she was out on leave. NO APOLOGIES at all on this message. It was like oh well. I work in the health care field and we would NEVER do this to our patients. Horrible customer service... read more
Dr Coates WAS my Dermatologist but when I tried calling and leaving messages because no one answers the phone and after 4 days I finally got a call back I decided it was time to go. Although Lisa was very nice she completely misunderstood why I was calling, had a Rx called in with a huge copay that I cancelled and when I tried to reach them to explain the mix up, the girl who answered the phone had no idea what I was talking about. Could not even be seen until October. The front office staff needs training and if she is book... read more
Three visits and no change in my symptoms.
This doctor is absolutely awful. She doesn't listen to her patients at all. Switching to her set me back decades in my treatment. I am now trying to make up for lost time when switching to her was an attempt to advance my treatment. What a disappointment.
Unprofessional, lack of empathy, unorganized, doctor prioritizes her cosmetic patients who pay out of pocket same day but does not care about her patients.
She is very proactive and always willing to listen. She problem solves with the patient and cares about your insight. However, her office is very busy and wait times can be long. Overall, I trust her medical judgment and she always listens.
Dr. Coates is the absolutely best dermatologist I have had over the decades.
Frequently asked questions about Coates LaKimerly MD
How is Coates LaKimerly MD rated?
Coates LaKimerly MD has a 2.4 star rating with 47 reviews.
When is Coates LaKimerly MD open?
Coates LaKimerly MD is open now. It will close at 4:00 p.m.
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