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15 Aegean Dr #3, Methuen, MA, 01844, United States
Get directionsWe recently lost heat overnight during a snowstorm where not only we got almost 2 feet of snow but the temperatures have been soooo cold. Jake had Cam out to the house quickly to diagnose the issue. Turns out our old machine had many system failures and it was time for a new one. Cam was timely, professional and very helpful. We are now up and running with our new heating system - thank you Jake, Cam and the whole team!!
I cannot say enough good things about Leonard and his entire crew. From the moment they showed up, it was clear these guys actually care about doing things the right way—not just getting in and out as fast as possible. They didn’t just fix the immediate issue I was having; they took the time to thoroughly diagnose the system and uncovered serious mistakes made by the previous installation company. Instead of ignoring it or slapping a temporary fix on top of bad work, Leonard walked me through exactly what was wrong, why it w... read more
Leonard and his crew are exactly what you hope for when hiring an HVAC company. From start to finish, the experience was smooth, professional, and honestly refreshing. What stood out most was their ability to diagnose problems, not just replace parts. They identified flaws from a previous installation that never should have passed in the first place, explained what was wrong in plain terms, and corrected it properly. There was no upselling, no vague explanations—just straight answers and solid work. The crew showed up on tim... read more
Amazing Company, the tech was on time and did an excellent job. Highly recommend!!!
There was a minor issue with an employee, I was not completely satisfied but the Office Manager, Nicole, took full responsibility, did not make excuses and absolutely went above and beyond to resolve the issue and make sure I was completely satisfied. I am a realist, I understand no company is perfect, there are always going to be issues but Customer Service goes a long, long way with me and others I'm sure. I communicated with her on the weekend to resolve this emergency, she took time out of her personal schedule, she was ... read more
Climate Design Systems, LLC has a 4.3 star rating with 102 reviews.
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