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ClearRetain - American Fork, UT

4.1
  • American Fork, UT
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About this business

Clear retain provides retainers at a low cost allowing you to avoid the expensive cost of replacement retainers with your orthodontist. 

Location details

831 E 340 S #270, #170, American Fork, UT, 84003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.174 reviews
Select a rating
Bar B.'s profile image
Bar B. 
on Birdeye

6 months ago

Awful service. They sent one retainer that did not fit and chipped my tooth. They sent a second retainer 2 months later and it still did not even fit on my teeth. It is now 4 months later with no product. Someone name Jen called and left a threatening message about the order. STAY FAR AWAY FROM THIS PLACE!!!  

Sunny C.'s profile image
Sunny C. 
on Birdeye

7 months ago

OMG the THINNIEST flimsy materials used when making the retainers. They cracked less than a year with normal use. Total waste of money.  

Alyssa J.'s profile image
Alyssa J. 
on Birdeye

a year ago

Seriously impossible to get a good impression of your teeth. DO NOT BUY.  

Scott M.'s profile image
Scott M. 
on Birdeye

a year ago

I was technically just outside their 60 day warranty period when one of my retainers cracked. They refuse to budge on their absurdly short warranty period. My Invisilign retainers lasted for several years before wearing out, and never cracked. These brittle pieces of junk from ClearRetain do not last. Also, their customer service is poor and slow. Also, the process to make your retainers is extremely burdensome and slow. Do yourself a favor and get your retainers made by a real orthodontist. Or, if you decide to go with an o... read more

Grace L.'s profile image
Grace L. 
on Birdeye

2 years ago

Good experience overall. The biggest con is the long lag time in customer service responses, but when they did respond the service was good. Good fit overall, but I'm missing the last upper right molar, and they cut the retainer slightly short on that side compared to my ortho-made retainer. I would say they matched the fit 95% to my ortho-made retainer, which is pretty good considering the retainer was half the cost of my ortho-made retainer. The retainer seems to be made from a good quality material which is about the same... read more

K H.'s profile image
K H. 
on Birdeye

2 years ago

Takes forever to get a response back. Sent impression images to be approved a week ago and they still haven't replied. I purchased a retainer kit from this company and also Sporting Smiles. So far Sporting Smiles is the better company to do business with. They respond quickly to emails and send FREE putty if you need extra. Clear Retain charges you for extra putty. 

Chris G.'s profile image
Chris G. 
on Birdeye

3 years ago

I agree with the review below, this is a scam. I tried 4 impressions and none were good enough. Had to order more putty btw. They already got my money.  

Edward P.'s profile image
Edward P. 
on Birdeye

3 years ago

Total scam! They claim that the impressions are bad, then charge you to send more putty. If they know this, why don't they send enough padi the 1st time around. 

Zain K.'s profile image
Zain K. 
on Birdeye

3 years ago

THEY ARE AMAZING AND THE CUSTOMER SERVICE IS THE BEST I HAVE EVER RECIEVED. THEY MAKE SURE YOU ARE SATISFIED AND WHEN I DIDNT LIKE MY IMPRESSIONS THEY SENT IT BACK FOR FREE AND SENT A WHOLE EMAIK SAYING SORRY AND SENT ME MORE PUTTY AND NEW RETAINER. AMAZING PLACE AND CHEAP PRICES  

Frequently asked questions about ClearRetain

How is ClearRetain rated?

ClearRetain has a 4.1 star rating with 74 reviews. 

When is ClearRetain open?

ClearRetain is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

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