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Clasico Kitchen Bar
- Mexican
- El Paso, TX
About this business
We are Clasico Kitchen Bar, house of the best Clamatos & Micheladas in town.
Location details
9615 Montana Ave, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love the food and drinks !! But the customer service is horrible !! Yes my mom got us table inside but I wanted to sit outside asked for outside and there was 2 tables outside they didn’t let us sit ! Every time we go they give us hell ! We spend our money but will stop going since the servers and hostess get annoyed!! But we still spend money we shouldn’t be treated like shit
Service took long the staff rolls their eyes at us cause we don’t speak Spanish. (We can but we chose not to) always hard to get a table literally skipped and treated poorly
Great service by David Ramirez. He is very attentive and one of the reason we keep coming back. Thank you!!!
Shouldn’t have a drive through. Took 30 minutes to get food in drive through line. Waited 5 more minutes while drive through attendant talked to his friend in front of me texting on his phone and showing him pictures. Had my kids in car and expected fast efficient service. Definitely won’t be going back.
Business response:
Hello Heather, we want to apologize for what happened. This is unacceptable customer service. We will talk to our staff in charge of the drive-thru so we can correct the error. We are so sorry that you had to wait with your kids also in the car, rest assure that we will fix this. Hope you can give us another try very soon, we do not want to lose you as a customer.
Love the environment, nice dinner out in the patio it's just a long wait to be seated. But overall very good food!
Business response:
Thank you Alma for your review!
Too much ice in the clamatos!!! I had to literally spoon ice out and filled up a full glass of ice!
Business response:
Hello Jasmine, first, thank you for your review. We will inform our staff in charge of making the Clamatos to be aware of the ice put in the drinks. We will make the corrections! Hope you can come back and visit us again.
Love the food and red beers, but they really need to work on their service. We waited for a long time for our order to be taken. Then they needed to be reminded we ordered. Then we waited for silver wear. Oh well.
Business response:
Juan, thank you for your review. This is totally unacceptable customer service, we want to apologize for what happened. We will inform our front of the house of the issue and we will make the proper corrections. We would love to see you back at our restaurant, we do not want to lose you as a customer.
Frequently asked questions about Clasico Kitchen Bar
How is Clasico Kitchen Bar rated?
Clasico Kitchen Bar has a 4.3 star rating with 2,536 reviews.
When is Clasico Kitchen Bar open?
Clasico Kitchen Bar is closed now. It will open tomorrow at 9:00 a.m.
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