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Cj Pony Parts

3.9

About this business

CJ Pony Parts is proud to be one of the top Mustang parts and accessories retailers in the world, with over 26 years of experience! Our 36,000 square foot warehouse is located just outside of Harrisburg, PA. It contains thousands of Mustang parts for sale to fit all vintage Mustangs, as well as all the newest Mustangs, including the 2013 Ford Mustang. We are working all the time to bring you the best new vendors and products for your Mustang. We are continuously adding parts from new vendors, as well as working on completing... read more

Location details

7461 Allentown Blvd, Skyline View, PA, 17112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.93,796 reviews
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Jim C.'s profile image
Jim C. 
4 years ago

I should’ve learned my lesson last time. Maybe they are under the impression they are the only game in town? Or that their products and service are superior to others? Is that the reason why they never call back or when they do they let the phone ring once and hang up? They are a complete joke. Don’t waste your time and attempt to call them. They do you a favor and the recording tells you they will call back in 48 hours? My voice? Go anywhere, anywhere except for CJ pony parts. They have Lost tons of customers for reason. Th... read more

JAMES K.'s profile image
JAMES K. 
4 years ago

Worst costumer service ever. I gave them several chances and could never get them to talk to me. I will never try to use them again. I hope others read this and other reviews before wasting their time! 

Travis W.'s profile image
Travis W. 
4 years ago

This review is for Joe Coleman. If I were rating the rest of the customer service team, they would all get a 1 star review as they are ALL fully incompetent. I had an issue with a backordered part... after calling the customer service department and speaking with different reps over and over again for weeks, I was finally connected with Joe. He was able to find a good solution to my issue quickly and professionally. I would fully recommend working with Joe on all of your customer service needs..  

Richard B.'s profile image
Richard B. 
4 years ago

CJ Pony parts is one of the worst in customer service I have ever dealt with. Their culture is to outright ignore the customer. There is no way I will continue to do business with them. If you do, good luck if anything goes wrong. Buyer beware! 

Christian H.'s profile image
Christian H. 
4 years ago

guy named tony or Anthony said all their strut towers came with paint blotches and little flakes of paint missing and didnt help at all 

Dennis R.'s profile image
Dennis R. 
4 years ago

WORST SERVISE EVER DONT BUY FROM THEM ORDER NU 48026897 

Dennis R.'s profile image
Dennis R. 
4 years ago

WORST SERVES EVER ORDERED HOOD BUT THEY TOLD ME I WOULD HAVE TO DRIVE 57 MILES TO GET IT ORDER NU 48026897 

Ed Garner H.'s profile image
Ed Garner H. 
5 years ago

EXTREMELY PISS POOR CUSTOMER SERVICE!!!!! INVOICE #43970496 

Vinny F.'s profile image
Vinny F. 
5 years ago

Easy to order online. Atrocious customer service if a call is needed... tried calling the other day ... > 1 hour wait. Tried online support via the web... after I asked the question, the connection was disconnected. Tried calling again today... selected Call Back... 70 min estimate (took longer)... received call and waited 9 minutes for customer service rep to get on the phone... I asked for help ensuring tires in my Wishlist would fit the Wishlist rims... was immediately put on hold for with the blaring on hold message. Af... read more

Frequently asked questions about Cj Pony Parts

How is Cj Pony Parts rated?

Cj Pony Parts has a 3.9 star rating with 3,796 reviews. 

When is Cj Pony Parts open?

Cj Pony Parts is closed now. It will open tomorrow at 9:00 a.m. 

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