City Sports Club

Bryan R 

on BBB

a year ago

This by far is the absolute worse gym around. Always filthy. The Steam Room is always down. Today when I was there steam room worked but it was so hot you couldn't sit in there. The HOT tub was cold. They had no Hot Water for the showers. The female they have cleaning just comes into the Men's locker room and just stays in there. Its actually quite comical how bad this place is. And now I am reading how bad it is to cancel. What's even more comical is that I still go here 

Mohamed K 

on BBB

a year ago

I went there directly to be a member in that gym. I told them clearly I am traveller's back to my country within three months I don't need to be involved at any subscriptions. I did participate with a 2 month membership. That was satisfying for me. Then they call me twice to announce a new deal. A personal training is now available for one month with 165$ I told them I have no problem with that if it's only one month. Why not let's try it.I found they put me in a one year plan. And I have to pay 907$ if I wanna cancel my mem... read more

Shara G 

on BBB

a year ago

Please write an in depth complaint about LA Fitness employee ***** making me feel uncomfortable as a guest and taunting me from previously being sick for the past two years. My cousin ask me to get out the house and go to the gym with her because she knows I have been battling depression as well as anxiety and stress. I do not get out the house much but she reassured me that I will be safe and ok. Upon arriving to LA Fitness in ********* ga. My cousin who have a pass signed me up for a guest pass but the email for the guest ... read more

Greg T 

on BBB

a year ago

After 2 yrs at this gym here's what you can expect: -always filthy, rarely cleaned, i've seen the same tumbleweeds of hair and dust for months at a time -much of the equipment is broken or only partially working for weeks to months (ex. counted 27 cardio machines down at one time), most of the equipment 20 yrs old and *****, no safety inspections (had a cable break, a peddle fall off a bike, and numerous other pieces of equipment break)-discourteous clientele, dropping weights, leaving gym bags all over, not wiping equipment... read more

Hasan B 

on BBB

a year ago

The salesman that i was forced to speak to in order to activate my guest pass had absolutely zero integrity! I came to workout with a friend who has a membership and because i wasnt interested in signing up he would not honor my guest pass. I wasted an hour in traffic to come there just for them to lie and say they couldnt validate my guest pass because Ive been a member before They have sleezy lying company with sleezy lying DESPERATE employees. As a personal trainer i have met people who have worked for LA fitness and they... read more

Roger F 

on BBB

a year ago

They might as well be scam artist. It's 2023. The fact that you need to have an in person meeting , or mail in a letter to cancel a membership is flat out egregious. I sent in my cancelation letter in March. I even requested a new card from my bank just in case. I wake ** one morning in May, more than two months after I mailed in a physical letter like it was ****, to find I was charged 5 times by LA Fitness/Esporta. When I called to complain and demand a refund the manager tells me I can't be refunded because there's no pro... read more

Prakash P 

on BBB

a year ago

I feel compelled to share my recent experience with LA Fitness ***** as a cautionary tale for others. My encounter with this fitness center has left me deeply disappointed and frustrated. It appears that LA Fitness has resorted to dubious tactics in an attempt to scam me into a 12-month contract, despite my explicit refusal and lack of agreement. This review serves as a warning to others who might be considering joining this establishment.Firstly, I would like to highlight the underhanded methods employed by LA Fitness to en... read more

Miguel J 

on BBB

a year ago

The staff (not all, but 97% of them) are the worst people at the gym, they are rude, disrespectful, they want to be friends with the members even if the members dont want to have interaction with them, they start harrasing the members. I am putting this review because on 6/16/22 at 5:10am I had a terrible experience, one of the staff members ************************* called me a derogatory term and I am quoting him he said "fuck you faggot" just for the simple reason that I didn't say hi back to him but because I was tired o... read more

Irfana H 

on BBB

a year ago

Buyer beware...if you sign up, LA Fitness will make you jump through a lot of hoops to cancel your membership, such as mailing your cancellation request certified ** mail (just in case they forget to process the first one or it gets lost in the mail) or walking into a physical branch. Even then, your membership will run another month or so cause you pay for it when you sign up. These hoops was particularly hard for my 79 year old mom who is elderly and could not walk into a branch because one was not conveniently located nea... read more