City Sports Club

Danielle G 

on BBB

2 years ago

This location needs new employees from the manager on down. They never are open on time and members are always waiting outside 5, 10, and even 30 minutes after the club should be open. As a paying member I expect to be able to come to the gym when they are open and use the facility. The Operations Manager, *****, says he has made changes and addressed the issue but clearly it is still happening. The employees do not care and it shows but it doesnt matter to them because there doesnt seem to be and repercussions for being lat... read more

Danielle G 

on BBB

2 years ago

This location needs new employees from the manager on down. They never are open on time and members are always waiting outside 5, 10, and even 30 minutes after the club should be open. As a paying member I expect to be able to come to the gym when they are open and use the facility. The Operations Manager, *****, says he has made changes and addressed the issue but clearly it is still happening. The employees do not care and it shows but it doesnt matter to them because there doesnt seem to be and repercussions for being lat... read more

Danielle G 

on BBB

2 years ago

This location needs new employees from the manager on down. They never are open on time and members are always waiting outside 5, 10, and even 30 minutes after the club should be open. As a paying member I expect to be able to come to the gym when they are open and use the facility. The Operations Manager, *****, says he has made changes and addressed the issue but clearly it is still happening. The employees do not care and it shows but it doesnt matter to them because there doesnt seem to be and repercussions for being lat... read more

Danielle G 

on BBB

2 years ago

This location needs new employees from the manager on down. They never are open on time and members are always waiting outside 5, 10, and even 30 minutes after the club should be open. As a paying member I expect to be able to come to the gym when they are open and use the facility. The Operations Manager, *****, says he has made changes and addressed the issue but clearly it is still happening. The employees do not care and it shows but it doesnt matter to them because there doesnt seem to be and repercussions for being lat... read more

Danielle G 

on BBB

2 years ago

This location needs new employees from the manager on down. They never are open on time and members are always waiting outside 5, 10, and even 30 minutes after the club should be open. As a paying member I expect to be able to come to the gym when they are open and use the facility. The Operations Manager, *****, says he has made changes and addressed the issue but clearly it is still happening. The employees do not care and it shows but it doesnt matter to them because there doesnt seem to be and repercussions for being lat... read more

Danielle G 

on BBB

2 years ago

This location needs new employees from the manager on down. They never are open on time and members are always waiting outside 5, 10, and even 30 minutes after the club should be open. As a paying member I expect to be able to come to the gym when they are open and use the facility. The Operations Manager, *****, says he has made changes and addressed the issue but clearly it is still happening. The employees do not care and it shows but it doesnt matter to them because there doesnt seem to be and repercussions for being lat... read more

Danielle G 

on BBB

2 years ago

This location needs new employees from the manager on down. They never are open on time and members are always waiting outside 5, 10, and even 30 minutes after the club should be open. As a paying member I expect to be able to come to the gym when they are open and use the facility. The Operations Manager, *****, says he has made changes and addressed the issue but clearly it is still happening. The employees do not care and it shows but it doesnt matter to them because there doesnt seem to be and repercussions for being lat... read more

Danielle G 

on BBB

2 years ago

This location needs new employees from the manager on down. They never are open on time and members are always waiting outside 5, 10, and even 30 minutes after the club should be open. As a paying member I expect to be able to come to the gym when they are open and use the facility. The Operations Manager, *****, says he has made changes and addressed the issue but clearly it is still happening. The employees do not care and it shows but it doesnt matter to them because there doesnt seem to be and repercussions for being lat... read more

Amanda G 

on BBB

2 years ago

Instead of dropping names, I will call them "D" and "C."I was swayed into agreeing to Personal Training by "D" at a new CA location. I didn't need the personal training (I already lift and maintain my protein intake) and wanted to keep my membership, but cancel the training (which charged an additional $260 monthly). I asked to cancel the personal training charges so "D" had me speak with "C.""C" (a personal trainer there) assured me in JULY that my training charges would stop. Well, it's AUGUST and I'm getting another $260 ... read more