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City Club Apartments - CBD Cincinnati

4.2

About this business

Location details

309 Vine St, Cincinnati, OH, 45202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.2276 reviews
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Kayla Hahn's profile image
Kayla Hahn 
5 years ago

This is the absolute worst place I have ever lived. Don't move here, they promise you things and don't follow through. Our air has been not working properly since we turned it on this year and they have yet to do ANYTHING about it, we call and call and call and no one does a thing, they tell us it will be fixed by the end of the week. And nothing. They promise things and never follow through. They only have 3 maintenance men for hundreds and hundreds of apartments. We have had to stay other places because our house isn't liv... read more

Christopher Rohn's profile image
Christopher Rohn 
5 years ago

don't, first they are not in rochester 

Andy Frey's profile image
Andy Frey 
5 years ago

Been trying to close out our apartment lease that ends June 30 since early February. We have provided notice 45+ days in advance, and our many emails and phone calls have been ignored by Andrea Franklin. We are just trying to move out respectfully and accordingly, and have received zero response. Today, we received a notice to pay July rent from RCA as if our lease isn't ending. I wouldn't recommend this place to anyone moving to the Detroit area, not due to the apartment itself, but due to the staff negligence. 

Yolanda Jackson's profile image
Yolanda Jackson 
recommend  Recommended
5 years ago

Fisher Building City Club Apartments were a dream to live in. Outstanding Concierge Ms. Lisa Maxey and Building cleaner Tristan Butler make the building 1000% better. 

Business response:

Hi, Yolanda! Your kind words about our community and team are greatly appreciated. At Fisher Building City Club Apartments, we pride ourselves on hospitality-driven customer service and we always want you to feel like a VIP at The Club! 

Travis Plotner's profile image
Travis Plotner 
recommend  Recommended
5 years ago

The location is awesome with great facilities. Ann Arbor is an awesome place to be! 

Business response:

Hi, Travis! We are so happy to hear that you love being a member of The Club. Thank you for sharing your thoughts about our Ann Arbor City Club Apartments community! 

Bob Chalou's profile image
Bob Chalou 
recommend  Recommended
5 years ago

Location, location, location! Well maintained and a great staff. 5 star! 

Kris Walker's profile image
Kris Walker 
recommend  Recommended
6 years ago

The location is great, the staff is wonderful. Typically very fast on maintenance items (less the COVID lockdown). Wish security was more important to them. The complex has been very unsecured for a few months. No secured gates, all kinds of people in an out of the complex that do not live on the property. Hopefully this will be fixed soon. 

Business response:

Hi, Kris! Thank you so much for taking the time to leave us a review of our Plaza Club City Apartments community! We also appreciate the feedback you've given us. At City Club Apartments, our residents peace of mind is at our highest priority and we will be sharing these concerns with our team. Again, thank you for being a wonderful member of The Club! 

Tres Pittman's profile image
Tres Pittman 
6 years ago

This apartment complex is not following social distancing or facemask protocols, blatantly disrespecting residents wearing facemasks 

Business response:

Hello, Tres. I apologize for your experience with our team. As a company, we do have strict policies and procedures on social distancing and wearing personal protective equipment. If you would like to discuss your experience or have any further questions, please reach out to our Area Director, Joel, at jshekell@cityclubapts.com. Thank you, 

Carter Kennedy's profile image
Carter Kennedy 
recommend  Recommended
6 years ago

I want to give a shoutout to Caroline for helping my roommate and I find our new home at City Club! She went above and beyond to accommodate us and was ever only just a call or text away. Can't wait to move in next week ❤️ 

Frequently asked questions about City Club Apartments - CBD Cincinnati

How is City Club Apartments - CBD Cincinnati rated?

City Club Apartments - CBD Cincinnati has a 4.2 star rating with 276 reviews. 

When is City Club Apartments - CBD Cincinnati open?

City Club Apartments - CBD Cincinnati is closed now. It will open tomorrow at 9:00 a.m. 

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