This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
3950 S Las Vegas Blvd, Paradise, NV, 89119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Many empty and available tables on inside of restaurant, but the very rude nasty and condescending hostess Jourdan wasn't accommodating that. Glad the waiter Justin is nice.
Business response:
Hello Terri, Thank you for taking the time to review, and it is unfortunate that this was your experience at Citizens. With the exception of your interaction with our hostess, we're glad you enjoyed the rest of your dining experience, and we hope to see you again.
Disappointed. Long wait for food then told they Ran out of mash potatoes for meatloaf but had baked potatoes??? Guess mashing real potatoes wasn't an option. Brought out food sans potatoes. Did comp a free desert which was nice since two skinny slabs of what looked like Salisbury steak wasn't worth $24. Latte took forever to get, it was cold by the time it was served. Wish casinos offered better options late night.
Business response:
Hello Tyler, Thank you for taking the time to review us. The service you received is unacceptable and we assure you we can do better. We've passed your feedback along to the team and hope to see you again.
Terrible service. Tasteless food. Not to mention expensive.
The food was good... the service was horrible. We told the waiter we would like to finish our drink before our order was put in, but our food came right away and we never saw him again until we flagged him down to pay. It was obvious right off he wasn't engaged. Way too many options to go back! Looking at past reviews here, service is obviously a consistent problem.
Business response:
Hello Nancy, It is regrettable that this was your experience at Citizens. We're glad you enjoyed your meal, but it is unacceptable that you did not receive good service. We take every comment to heart and we will work on improving the Citizens experience. Thank you for taking the time to review us and we hope to see you again.
Had a Cobb salad..it was great. Bartender was fantastic as far as personality, humor and care. Glass of wine . WTF!!!!!! $16!!?? Um No..... for 5oz pour of house Merlot!.. :(. Won't be doing that again.
Food was good but the service was awful. How hard is it to bring a side of mayo?
Business response:
Hello Audra, We are sorry to hear you had a poor experience, but we appreciate that you took the time to review us. We've passed your input on to the team and hope your next experience is a more positive one.
"You can only sit at our patio, this section of seating is closed". Which would be fine if you had a damn seat available. Maybe open the rest of your damn seating and not have staff that are so rude to your patrons.
Citizens Kitchen & Bar has a 4 star rating with 2,850 reviews.
Citizens Kitchen & Bar is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com