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Citizen & Oake

3.3

About this business

We are just minutes away from the Lakewood Town Center, restaurants, The Oakbrook and Meadow Park Golf courses, theaters, the Lakewood YMCA, freeways, a dog park, and much more. Conveniently located near Joint Base Lewis-McChord. Citizen & Oake offers a wide range of residential choices, including 1, 2 and 3 bedrooms and studio apartments. Each unit contains a fireplace and washer/dryer and ice maker in the refrigerator. The amenities include seasonal outdoor pool, fitness center, jacuzzi, cabana, and playground. The grounds... read more

Location details

5406 82nd St SW, Lakewood, WA, 98499, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.3215 reviews
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Tilly T.'s profile image
Tilly T. 
6 years ago

Awesome management, and lovely renovations Management is always friendly and helpful (even if you're upset). They strive to make everyone happy, and fix anything that goes wrong. The renovations they've been doing look so good, and I'm so excited for the new clubhouse! 

Business response:

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Citizen and Oake. Please let me know if you need anything else! Thanks again for taking the time to write such a wonderful review for us! Kaeli Pugsley Community Manager Citizen & Oake 253.584.9441 

k A.'s profile image
6 years ago

Worse apartments I've ever stayed In If it was up to me I would give this place no stars the parking is horrible! They will tow your car unless you PAY for a parking spot and if you have a visitor come over (even when parking in a non undercover parking) they will STILL tow your car like they did my work van and my gfs car which I had to pay to get out of towing even though they were parked in open spaces. The apartments are OVERPRICED there are way nicer apartments around for cheaper(wish I would of known) also they make yo... read more

Business response:

Anonymous, We regret to hear about the experience that you have had here. We did recently introduce a new parking policy to ensure that there were more parking spots available for the residents who live here. If there is confusion about the policy or if you are in need of more clarification i am available anytime to discuss those things. We look forward to making the rest of your time here an enjoyable one. Let me know if there is anything else that i can do to help you. Kaeli Pugsley Community Manager Citizen and Oake Apart... read more

Zuriel S.'s profile image
Zuriel S. 
8 years ago

DONT RENT Worst experience ever. We've had roaches and ants (which they tried to say we brought). All the buildings have plumbing issues, staff is rude and unhelpful and matinance sucks now. They were bought out by some company from Bellevue to make it hoity-toity which the location sucks for the price they are offering on renewals renovated apartments. Oh and if you like the police here every other night it's definitely the place for you. The hot tub that they advertise rarely works so don't count on using that either. Defi... read more

Business response:

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at (253) 584-9441 so we can work with you to make this right. 

L H.'s profile image
9 years ago

Not at all a quality place to live I lived here for 3 years including change of ownership. Since the change it has gone downhill. Staff is incredibly rude and unfriendly. Rented a garage to start on a Saturday. Had 2 others planned to help move stuff. Saturday came and didn't get the keys. Office said maintenance guy was too busy to get us our access to the garage and can just do it on Monday. NO, my garage rental starts TODAY and I need to get in. this weekend, we work on MONDAY. Had to DEMAND access into our own garage on ... read more

Natalie M.'s profile image
Natalie M. 
9 years ago

worst living experience! First off they do not work well with military! The apartments are outdated and the appliances are all broken, the walls and counter tops were peeling off from the start. Closet doors constantly come off which was probably the most annoying and they have a huge wasp problem. We couldn't even enjoy our patio because it was infested. Parking is horrible if you don't purchase a covered space you will never find a place to park, every night was a hassle to find parking it took forever. Hot tub never worke... read more

Jessica R.'s profile image
Jessica R. 
9 years ago

NEVER move here Staff is rude. They have horrible communication skills and lack hospitality. You will be told one thing by one person and then another from another staff memeber so get it in writing. Their leases and transfer agreements are horribly written so see a lawyer before signing. Jamie is just plain rude. Connie is a lot nicer. If you have a problem just go to her. Appliances are outdated and you will have an infestation and mold problem. 

Paige O.'s profile image
Paige O. 
9 years ago

Green Leaft at Lakewood Its a nice place, the one bedroom apartments are kind of a weird shape, but the 2 bed is really nice. W/d in unit. Nice view of the swamp area behind us. Lots of trees and green grass. The staff is pretty friendly. The neighbors however (at least ours) sucked! Our downstairs neighbors we constanyl fighting and slamming doors and the people next to us would always have people over on the weekends and they would get really drunk and go outside and yell at each other for hours. and the people below them ... read more

Sinequa H.'s profile image
Sinequa H. 
9 years ago

I will not resign My lease My lease is up in 2 months and I can't wait. I live on the bottom floor and out of all the places I've lived I've never had ants. I've had my apartment bombed 4 times, 3 times for ants and once for fleas. Remind you I don't have animals but the people upstairs do. I've also had salamanders because there is a wet land behind my house. But they did not inform me that I may have these in my house. They have great amenities, but I'm not living where the amenities are. 

amanda f.'s profile image
amanda f. 
9 years ago

Looks super nice on the outside Moved in to a 2bd 2ba with a one year lease. $940/mo with an additional $20/mo for each pet, & $25/mo for a covered parking spot. Within 3mo of moving in the indoor hot tub closed. Was told it had a leak, yet it has never been fixed. The outdoor hot tub doesnt work either. Lease was up & i was told my rent would increase $75/mo for a new 1yr lease, $135/mo on a 6mo lease & over $300 for a mo/mo lease. Fix the amenities people are paying for & $75 wouldn't sound so crazy. Looks good from outsid... read more

Frequently asked questions about Citizen & Oake

How is Citizen & Oake rated?

Citizen & Oake has a 3.3 star rating with 215 reviews. 

When is Citizen & Oake open?

Citizen & Oake is closed now. It will open at 9:00 a.m. 

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