Cinnabon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Cinnabon

3.8

About this business

Location details

91-5431 Kapolei Pkwy, Kapolei, HI 96707, Kapolei, HI, 96707, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.860 reviews
Select a rating
Amber Arredondo's profile image
Amber Arredondo 
3 days ago

Stale and hardly any frosting on top. When asked, worker stated they were "double frosted". Nope. 

Priscilla Wise's profile image
Priscilla Wise 
2 months ago

A bit disappointed with this location. It lacked customer service. Literally watched the staff transfer them from a bigger blue box that was prob sitting for idk how long and placed into a smaller red box for the minibons. From the photo you can see they weren’t even full minibons. Tried them at home and they were tough and dry tasting. 

Asuncion Cruz's profile image
Asuncion Cruz 
3 months ago

I’m so angry, I forgot to ask for a receipt, and they didn’t even give me one either. How can 4 individual rolls and one tiny container of extra cream for a $1.70, total $36.40? The stupid cashier was mumbling under her breath the whole time, and the clueless guy packing my order gave me three corner ones and one center roll - oh! To top it off, they weren’t even warm!!! This location needs to be SHUT DOWN for lack of service, products overpriced, and cluelessness. NEVER coming back here again- I’ll drive down to the Ala Moa... read more

Charisse Kim's profile image
Charisse Kim 
4 months ago

Was looking at the menu and the guy was Jay taking order seem like he was impatient with us cuz we didn’t know what we wanted and I order the cinnamon center bites and tell me why it’s hard like rock. I never imagined it be hard like rock doesn’t taste fresh and it doesn’t seem like it was made today. Some lady in the back of us need to know what personal space is cuz store is small and people can be sick and still be going out even if they shouldn’t be going out 

Esmeralda Vazquez's profile image
Esmeralda Vazquez 
8 months ago

I went on Monday and this wonderful girl keira helped us out, she was very talkative and was so sweet and made sure she got our order fast. Will come again!☺️ 

Frequently asked questions about Cinnabon

How is Cinnabon rated?

Cinnabon has a 3.8 star rating with 60 reviews. 

When is Cinnabon open?

Cinnabon is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com