Cigna HealthCare

G Pesic 

on Google

3 months ago

If I could rate them a zero I would. Terrible customer service. They took all the information from me about my daughter when we purchased temp insurance for her. When insurance was no longer needed they would not cancel unless they spoke with my daughter directly and when my daughter finally was able to get hold of someone after 2 months via email, no response! Like we didn’t exist. We had to cancel our credit card so they would be forced to stop taking monthly payments from us. They finally contacted me when hey couldn’t wi... read more

D B 

on Google

5 months ago

These people are liars. They claim Medicare has a policy requiring supplemental companies, specifically them Healthspring, to mail EOBs and not do paperless. They have been told by more than one person and someone who knows the rules, regulations and is versed in Medicare but they still say they cannot do a paperless EOB. The EOBs are already available on the web site, which is horrible and has no imagination. Initially, I was told by CS that it was a federal law, seriously misinformed. There is no federal law, to the contra... read more