Chuck McFarland - State Farm Insurance Agent

Mark S 

on BBB

a year ago

We started a claim against State Farm on 2-20-23 and are still waiting for a payout. We've had to speak to several representatives in different departments and always receive a runaround. They deemed that my son was 20% responsible for the accident for driving through an intersection with a green light and their client turned in front of him after failing to yield. We have video of the accident along with the police report that states their client was driving on a suspended license. This has been a real pain since day one. T... read more

Jeff D 

on BBB

a year ago

Awful service. We had a water loss and State Farm drug their feet on it so badly. It has now been 7 weeks since the flood and we still have not received a dime from State Farm to begin the repairs. Disorganized. No one will call us back. Fought us on everything. The Adjustor didn't even read the estimate the contractor THEY sent. He tried to say a $65,000 loss was only $21,000 because he didn't read the estimate which did not include ANY of our flooring or associated costs which was the majority of the loss. He assumed it in... read more

Robert l 

on BBB

a year ago

State farm will not stand up for you. They are looking out for the other person 

Chad C 

on BBB

a year ago

State Farm is bare minimum when it matters. They only want your payment and make you feel like a liar and a thief when you file a claim. Ye s you are State Farm. No one ever plans to be in an automobile accident however, we are required by law to carry auto insurance. We hope that that provider that we choose would do all that they can to protect ourselves and our property in the incident of an automobile accident. State Farm only protects what your vehicle looks like, not the framework or the structure of our automobile. If... read more

Anna T 

on BBB

a year ago

The worst Home owners Insurance ever. They take forever and cause your home to be totaled and only want to pay for repairs and not replacement value. They are terrible when speaking to the insurance adjusters they are rude and condescending. We have paid our bill each month faithfully for over ten years. This is what repayment one gets for being a good customer. ?? 

Rachael N 

on BBB

a year ago

I was a loyal customer for 3 decades. I have a clean driving record and no accidents; they have never been on the hook to pay out a claim where I was at fault. After 3 decades with them they told me that my policies were not being renewed because my windshield had to be replaced because it was hit by a rock. In the 3 decades I had this one glass claim and I had a tow reimbursed once. When I looked for alternative insurance, I found the same coverage elsewhere for 20% of the cost of what State Farm was charging me. They were ... read more

Macy P 

on BBB

a year ago

Loyal customer for years. But God forbid you have a claim after decades, you are going to face incompetency and be blamed for it. Terrible. They lost my car after I transferred it to them and then removed the value from my payout for their mistake. They are rude, hostile, and try to bully you out of every penny they can. 

Antonia b 

on BBB

a year ago

Iv been with statefarm for almost 2 years and every other month my care insurance increases without a valid explanation , Ita rediculous and I only have 2 vehicles I have spoken to them several times but I still have no clearfication and I had road side and used it 3 times last year and its showing up on my ***** *****report as 3 claims they are very rediculous and I like the agents and office staff but the sudden increses monthly is rediculous 

James C 

on BBB

a year ago

Horrible. Home claim experience was a joke. I was lied to. They paid me 1/6 of the amount the repairs cost me. The claims adjuster told me her decision was final and nobody else i could talk to. State Farm is a joke and i will be cancelling my policies. Do not use them.