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Chuck E Cheese's

4.0

About this business

Chuck E. Cheese's features games, rides, prizes, food and fun for kids of all ages. It's a great place to take the family for everyday play, birthdays, fundraisers or other special occasions. 

Location details

1470 Fitzgerald Dr, Pinole, CA, 94564, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,033 reviews
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Lin Thompson's profile image
Lin Thompson 
8 years ago

About a third of the games were out of order. At least half of the games that did work were faulty and/or were out of tickets. It was overcrowded, too. The restrooms were filthy to top it off. 

Mona Chin's profile image
Mona Chin 
8 years ago

Was there on a Friday nite. They were completely understaffed even though they knew a school event was happening there. We waited in a long line to order food. They ran out of the beer I wanted. We ordered a kids meal and after an hour and a half, I asked the "servers" 3 times to check on my order. They repeatedly said, we only pick up and deliver. Well, all the people behind me were served their food and ours still didn't show. I went to the cashier to check, the girl who took my order said she would check. Nothing. No foll... read more

Krystle Stein-Sandoval's profile image
Krystle Stein-Sandoval 
8 years ago

Completely understaffed. ALL of the ticket munchers were broken I asked an employee who was on the floor for help and he responded with "I'm on my 30" meaning his lunch break. Then went into how he's the only one on the floor because they're understaffed. Waited at the prize counter over 40 minutes. However the kids had fun for my daughters birthday so I'll rate it fair... no I would never go again. 

Sela Sierra's profile image
Sela Sierra 
8 years ago

It served its purpose by keeping my child entertained and being able to use the pass instead of coins was very convenient but the customer services it still crappy the staff there does obviously have gente jobs and express it very well with their work ethic , and the food is still crappy for the price we have to pay, but my daughter had an ok time so they get 2 stars 

Alma Espinosa's profile image
Alma Espinosa 
8 years ago

Food take to long to come out and cold.and it was no even busy. 

Erika Moreno's profile image
Erika Moreno 
8 years ago

Todo estuvo bien lo único malo fue ke andaban unas niñas como de 14 con unos chores asta se les veían las pompas y todos los viejos ke estavan las veían con un morbosos yo creo no era la vestidura adecuaca biendo tanto viejo morboso 

Sol Garcia's profile image
Sol Garcia 
8 years ago

most of the games were out of service & all the ticket muncher wasn't even working plus the machines to buy the tokens were out of service we had to wait in a big line that was taking for ever because only one register was open just to get some tokens 

Patricia Barreto Arias's profile image
Patricia Barreto Arias 
9 years ago

I love to come here and my kids too, every week we spend many hours playing, kids having so much fun, the workers are awesome, we love the salad bar, always they have a great deals coupons check out before buy anything! 

Hope Brown's profile image
Hope Brown 
9 years ago

Good Pizza, good games but there are some real ghetto ratchets that have their little good roaches all in your face while you have a reserved table. 

Frequently asked questions about Chuck E Cheese's

How is Chuck E Cheese's rated?

Chuck E Cheese's has a 4 star rating with 1,033 reviews. 

When is Chuck E Cheese's open?

Chuck E Cheese's is closed now. It will open at 9:00 a.m. 

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