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Chipotle Mexican Grill
- Franklin, TN
About this business
Location details
430 Cool Springs Blvd, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is by far the worst chipotle location I’ve ever been to!!!! The employees are the most unwelcoming and unenthusiastic people I’ve ever met in middle Tennessee Customer service is a very foreign concept to them clearly. They don’t greet you or even acknowledge your existence They literally don’t even say a word to you. I would give their names the two girl cashiers that I encountered however they didn’t have any name tags on. The chips were completely stale like they had been probably weeks old. The queso was cold. Absol... read more
Do not eat here. Management doesn’t care about their guests. I went in today and requested to speak with a manager, and was told he was too busy to speak with me. This after a bad experience I had a week ago with poor customer service, and food that made me ill. The only thing good about this place is Noha. He is incredible. Friendly demeanor and you can tell he actually enjoys what he does. He deserves better than this environment. P.S. Don’t tell me to visit a website to tell you more about my experience. If you care, you... read more
One of my favorite Chipotle locations. The food is always good, and I really appreciate the people here. The staff is always kind and pleasant to talk to, which makes stopping in a little nicer. Always a good experience.
Frequently asked questions about Chipotle Mexican Grill
How is Chipotle Mexican Grill rated?
Chipotle Mexican Grill has a 3.8 star rating with 1,399 reviews.
When is Chipotle Mexican Grill open?
Chipotle Mexican Grill is closed now. It will open on Monday at 9:00 a.m.
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