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Chili's Grill & Bar

3.6

About this business

Take a look at what's going on in our restaurants and see how Fresh Is Happening Now.Β 

Location details

3205 Gertsner Memorial Dr, Lake Charles, LA, 70601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,656 reviews
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Shelby Lynn Jones's profile image
Shelby Lynn JonesΒ 
5 years ago

So why have I been on hold for over 20 mins waiting for someone to pick up your phone when you’re not even accepting dine in orders? This is ridiculous and there is absolutely no excuse for it!!! πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ»Β 

Liz Henderson's profile image
Liz HendersonΒ 
5 years ago

Poor service. Quality of food preparation was poor. Not appealingΒ 

Betty Joubert's profile image
Betty JoubertΒ 
recommendΒ  Recommended
5 years ago

Da food was awesome great service I would recommend to my family and friendsΒ 

Lacey Burgay's profile image
Lacey BurgayΒ 
5 years ago

πŸ›‘highly do not recommend eating at this chili’s! We came into here and got told it would be a 5 min wait turned out to be a 20 minutes! Took 20-30 minutes to get out drinks! Food came out about 35-40 minutes after that! Our hamburgers were so burnt it wasn’t edible! All the waiters hung out in the back! Never got a refill on drinks! Management needs to take control!! DO NOT RECOMMEND COMING HERE AT ALL!! NOT WORTH THE TIME OR MONEY!!πŸ›‘Β 

Terry Hodnett's profile image
Terry HodnettΒ 
5 years ago

service sucks, slow getting drinks & food. 1hour into it & still haven't been served. food finally arrived and it's cold.Β 

Cody Fruge's profile image
Cody FrugeΒ 
5 years ago

I placed a order to go drove 20 minutes & picked it up. I got home & I was missing 2 dinners I called and asked for the manager. she answered & was extremely rude. She puts me on hold then hangs up. I called back did they did the same. I remember when the customer service was great. I probably will not be back.Β 

Hannah Davis's profile image
Hannah DavisΒ 
recommendΒ  Recommended
5 years ago

Really enjoyed it. The service was amazing and so was the food. The presentation was great and everything that we ate looked very succulent. Overall great experience. I'd definitely recommend the Lunch Chicken Fajitas.Β 

Latoya Price Mcilwain's profile image
Latoya Price McilwainΒ 
recommendΒ  Recommended
5 years ago

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Meghan Fontenot's profile image
Meghan FontenotΒ 
5 years ago

Frequently asked questions about Chili's Grill & Bar

How is Chili's Grill & Bar rated?

Chili's Grill & Bar has a 3.6 star rating with 1,656 reviews.Β 

When is Chili's Grill & Bar open?

Chili's Grill & Bar is open now. It will close at 6:00 p.m. Β 

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