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Chestnut Hall Apartments
- Residential Leasing
- Philadelphia, PA
About this business
High-rise, smoke-free apartments in U-City area of Philadelphia. 24-hr front desk attendant, A/C, and laundry. Near UPenn, Drexel, hospitals, LUCY, 30th Street Station and major highways. Historic building. Guarantors welcome.
Location details
3900 Chestnut St, Philadelphia, PA, 19104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Will NOT return security deposit DO NOT RENT FROM THEM! My daughter just moved out and they are withholding our security deposit for "Full Paint Studio". She lived there for 2 years and they said there are "marks on the walls" which they consider "damage". They are withholding $469! This is the FOURTH apartment we have rented in Philadelphia Center City / University City and we've NEVER had a security deposit withheld! Oh, and there are rats in the building...that live and die in the hallway.
Terrible management and upkeep of property When I moved in it wasn’t clean, there was hair in the shower, I didn’t put up a fuss and cleaned it myself. Throughout living here maintenance entered my apartment multiple times without telling me, I would find their tools just in my apartment when I would arrive home. I could never use the heat because the radiator sounded like it was getting hit by a baseball bat when I turned it on, which I was told was normal and nothing could be done. The window was cracked by a maintenance w... read more
Do not move here!! Place is not maintained, and is infested. Actually saw a rat walking down the hallway. Finally moved out with unresolved maintenance issues and place is keeping deposit and charging me even more to repaint when it was never painted or cleaned appropriately before I moved in. If I could give this place negative stars, I would!
Nothing Good About this Place Outdated appliances. No central A/C. No dishwasher. No microwave. The building is so old it's probably a leading greenhouse gas emitter for the city with the amount of gas it burns in the winter. Utilities will be overpriced, expect to pay $150-170/mo. Nothing is included. They will charge for gas, electricity, water, and so many fees that are never consistent but the amount will always be in the same range. Maintenance is unresponsive. Security will not check for ID of anyone going up the eleva... read more
Hidden Fees (should be criminal). No hot water. No hot water? Seriously? HIDDEN FEES. FEES to pay rent? First month in and the fire alarm has went off 9 times, as in get dressed, go wait outside for firetruck to come. The amount of money this apartment building wasted of the City's budget should be criminal. And it's hugely disruptive. The prices are expensive enough, hidden fees that you find out after moving in: Fees for getting packages (as in small Amazon packages. Expect to pay for every utility, it's all standard but t... read more
Business response:
Hello, We are sorry to hear you have not been happy with your experience. We work to resolve any issues as soon as possible. The hot water outage was repaired the same day it occurred. Fire alarms can be set off for a variety of reasons, and we work to ensure no more alarms than necessary occur. We have on-site parking available for a fee, and on street parking is available to anyone with a permit from the city. Please note that getting a permit from the city, does require changing your official address to Chestnut Hall. The... read more
Fees You won’t see your deposit Before I moved in, I read many reviews about the apt charging too many fees and keeping deposits. I assumed that these people had done damage that made management keeping the deposit justified - this was a mistake. They kept our whole deposit and charged us an additional $200 for repainting. We had only lived there for 9 months and had done no damage to the walls or to the apartment. Repainting should be done at the cost of management. I asked for pictures of the "damage" and was sent pictures... read more
No comments provided.... (Verified Renter) No comments provided.
No comments provided.... (Verified Renter) No comments provided.
No comments provided.... (Verified Renter) No comments provided.
Frequently asked questions about Chestnut Hall Apartments
How is Chestnut Hall Apartments rated?
Chestnut Hall Apartments has a 3.2 star rating with 406 reviews.
When is Chestnut Hall Apartments open?
Chestnut Hall Apartments is closed now. It will open on Monday at 10:00 a.m.
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