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Cherokee County Nissan
- Car Dealers
- Holly Springs, GA
About this business
Location details
101 Harbor Creek Pkwy, Holly Springs, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
They. Are kind and courteous. They explained everything in detail. The service manager is outstanding
Excellent prompt customer service! Robert was great to work with, no pressure at all. Thanks!
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience with Robert and appreciated our customer service approach. We look forward to helping you again in the future!
I always stay there while my car is serviced. The people are always friendly and the area is comfortable. If I have questions they are sure to answer
Wonderful service, great associate. Really nice seating area. One problem - lack of food! Wish there had been vending machines. 2 hours waiting makes one hungry and was surprised no vending. Would suggest that as an add.
Business response:
Thank you for your feedback and review! We're glad to hear you enjoyed our service and seating area. We appreciate your suggestion about vending machines and will definitely consider it for the future. Your comfort during your visit is important to us!
Good experience: upfront price honored! ! Aliecia is a 5 stars sales person , will find an excellent deal for you.
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience and that Aliecia provided excellent service. Our team is dedicated to ensuring every customer finds the best deal. We appreciate your support and look forward to serving you again!
Treated very respectfully and very informative. Waiting area had real good coffee and creamers nice snacks too.
Unfortunately I was sold an overpriced used vehicle that has hail damage and an annoying crunching sound when driven. I've only had the vehicle for 2 months and it's been in the shop at least 6 times. Trophy Nissan has lost a new customer due to the poor quality and over priced vehicle. They are aware of my concern and only offer to sell another vehicle and ask for more money out of pocket. Avoid unless you like scams.
Business response:
We understand your frustration and appreciate you bringing this situation to our attention. We take these matters seriously. Please contact our General Manager, Jennifer Carroll, at 682-777-4196 so we can discuss your specific situation and work toward a satisfactory resolution that addresses your concerns.
I brought my 2020 Nissan Titan to Grand Strand Nissan for a small problem with a key fob and loss of power where you have to jump it off every few days if not driven. - I made an appt so it wouldnt take long. I arrived on time! - I spent four hours of waiting in the lobby to be told they have to order parts. I catch a UBER home. I get a call the following day the truck is ready. - i was told the battery and power system check out fine but key fobs were a problem with one needing a battery and the second needing to be replace... read more
Business response:
Dear valued customer, we are sorry to hear about your experience at our dealership. We strive to provide efficient and timely service. We apologize for any inconvenience and would like to make things right. Our manager will be reaching out to you shortly to address your concerns. Thank you for bringing this to our attention.
Attendants were nice and helpful, no complaints there! But! They left my driver-side window rolled all the way down on a rainy day. I lucked out and didn't get the inside of the car rained on, but c'mon. Seriously?
Business response:
Thank you for your feedback. We apologize for the inconvenience and will make sure to remind our attendants to double check for windows being rolled down. We appreciate your business and hope to see you again.
Frequently asked questions about Cherokee County Nissan
How is Cherokee County Nissan rated?
Cherokee County Nissan has a 4.6 star rating with 3,090 reviews.
When is Cherokee County Nissan open?
Cherokee County Nissan is open now. It will close at 9:00 p.m.
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