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Chen Lucy L MD
- Morristown, NJ
About this business
Dr. Lucy Chen, MD is an ophthalmology specialist in Morristown, NJ and has been practicing for 34 years. She graduated from Boston U, School Of Medicine in 1985 and specializes in ophthalmology.
Location details
95 Madison Ave #301, Ste 301, Morristown, NJ, 07960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We brought our child for a second opinion to Dr. Chen. She was so knowledgeable and help us understand our son's vision issue. We will definitely continue with her and bring our other kids to her in the future.
Horrible phone attendants, won't accommodate large families - only sees 2 from the same family on a given day, always hours late, crammed waiting room.
I’m surprised to read bad reviews. Mr daughter started seeing Dr. Chen when she was 14 months old.. she is now 11. We’ve had nothing but great experiences from the front end to the doctors. Dr. Chen is kind, patient and definitely the best pediatric eye Dr. around.
No one in this practice has any patience or empathy for a scared young child, and Dr. Chen has zero tolerance for a child that moves even the slightest inch during an exam. The staff is rude and wait times are terrible.
Don’t bother!!!The office staff is horrible! After waiting 30 minutes, the receptionist finally checked me in and decided to “break the news” that even though I have $0 copay with my excellent insurance there is still a deductible and they bill in advance so I had to cough up $400 before seeing the doctor. No one told me this little detail before and I dragged 4 kids in the snow to this appointment that I walked out of!!! And to boot the parking situation is atrocious!
Dr. Chen seemed fine at first, but after some questionable advice and unclear rational I requested her notes and consulted other doctors for clarity. We found errors in her measurements and ultimately poor treatment of my daughter’s condition. The office staff made errors with medical billing as well resulting in insurance appeals. It was an overall poor experience and I do not recommend this doctor or office.
While Dr. Chen was pleasant enough, her medical feedback was generic and her horrendous office staff therefor makes this a recommendation to AVOID. They harassed for payment upfront, swatted checking patients aside, clearly double booked and then shoved papers to be signed that appeared to be violations of information. Rude and offensive.
We first started taking our children to Dr. Chen 10 years ago, when we had concerns about our child's habit of watching tv from as far away as possible or her nose to the screen. She was wonderful. She answered my questions, was gentle with my over-stimulated child, and was able to give us a diagnosis and prescribe glasses. When my second child was born, I mentioned in passing something I had noted about my newborn, and Dr. Chen requested I bring her in on her first birthday. She needed glasses.
Dr. Chen & Dr. Morgan are the best pediatric eye doctors around. You may wait a few minutes in the office because they are busy, but they are worth the wait!
Frequently asked questions about Chen Lucy L MD
How is Chen Lucy L MD rated?
Chen Lucy L MD has a 4.1 star rating with 141 reviews.
When is Chen Lucy L MD open?
Chen Lucy L MD is closed now. It will open at 9:00 a.m.
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