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Chelsea By the Bay
- Apartments
- Des Moines, WA
About this business
Live Like You Want at Chelsea by the Bay Your new home is waiting! Located minutes from the scenic Des Moines waterfront and Puget Sound, Chelsea by the Bay is surrounded by trees and is right next to a soothing stream, making for the perfect Pacific Northwest experience. Enjoy a dip in our renovated swimming pool, play in our sports court, or take a stroll with your pup along the bay. Our community is also conveniently located near I-5, the Light Link Rail, and is minutes from sunset walks, boating, fishing, and fine dining... read more
Location details
1823 Kent Des Moines Rd, Des Moines, WA, 98198, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Downward trajectory for once excellent property Sadly this place went from being excellent to just okay. Within the last year or so there have been three different property managers and the property has suffered because of it. New managment took over in April/May 2023 and things seemed okay initially but I've noticed more so than ever before the property manager is constantly out on break when you try to go to the office, left early for the day so the office is thus closed or just out. Another issue is that for a complex of ... read more
Surprise Charges and Poor Communication w/ Tenants Rent here if you'd like surprise charges added onto your rent casually without you being informed at all about it until you confront them first, to which they respond with treating you like you are clueless about procedures that were supposed to be completed on community management's side. The leasing office staff seem to always be "on break" and when I do get to speak with someone, it's always a different person who's telling me a different story or redirecting me to someon... read more
Business response:
We are deeply sorry to hear that your experience in our community has not been positive. We take pride in providing a place that our residents love to call home, and we are committed to making things right. We would love to hear more about your experience and find ways to improve it. Please reach out to us at residentsservices@conam.com, to discuss this further. Your feedback is important to us, and we hope to hear from you soon so that we can work towards a resolution together.
Verified Renter This is the most highly rated apartment complex for a reason. I love living here. It's not and friendly, staff is great.
Verified Renter I havent been here very long, but overall the neighborhood is quiet & everyone has been nice and welcoming.
Business response:
We're so delighted to hear that you're enjoying living at Chelsea by the Bay! If there is anything we can do to improve your experience, please let us know by giving us a call at (206) 878-1480. We appreciate the time you took to write this review. Have a fantastic day!
Verified Renter I've lived here a little over a year now and I love it! Quiet community and management is always friendly.
Business response:
It means a lot to us that you are recommending our community. Thank you for the wonderful review. We hope you keep enjoying Chelsea by the Bay for many years to come!
Verified Renter Very quiet and peaceful. Best schools in the area and very convenient distance to the college, freeways, and supermarket.
Business response:
It means a lot to us that you are recommending our community. Thank you for the wonderful review. We hope you keep enjoying Chelsea by the Bay for many years to come!
Great Place and Manager I lived here 3 years and Kim always treated me as a friend and not a tenant. It’s a nice quiet complex , but occasionally had people parking on property to hang out or smoking marijuana, but Kim was always on top of reports and acted immediately on all items . Maintenance was questionable due to not having enough staff on hand , but eventually would get taken care of . If I had a choice and Kim was still there , I would move there again .
Business response:
Your honest and detailed review is appreciated and it means a lot to us that you are recommending our community. We appreciate your business and wish you the best!
Verified Renter I've lived here going on 6 years and absolutely enjoy the quiet neighborhood. I haven't had any breaking into cars or other criminal activity happen on my watch. Maintenance guy does an excellent job prioritizing what's an emergency vs not and always got things done in a timely manner.
Verified Renter I love it here. The staff is amazing, the community is not invasive at all, it looks presentable, and everything is near by! Chelsea by the Bay is my first experience in the state of Washington. It's been 8 months and to this day, I have nothing bad to say about it.
Frequently asked questions about Chelsea By the Bay
How is Chelsea By the Bay rated?
Chelsea By the Bay has a 4.2 star rating with 88 reviews.
When is Chelsea By the Bay open?
Chelsea By the Bay is open now. It will close at 6:00 p.m.
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