Cheddar's Restaurant

tonyatcarter 

on Citysearch

17 years ago

Horrible customer service; Mangers are the worst – Went to Happy Hour on April 5, 2007 with some friends from another State. The manager would not seat us until everyone in our party had arrived. Mind you the restaurant was not full, they had at least 25 tables available, we explained that rest of the party were coming but since we were only waiting for 2 more people could he please seat us; he finally agreed. We ordered several different appetizers including salsa, cheese and chips. Once the cheese was poured over the chips... read more

bohica1224 

on Citysearch

18 years ago

horrible, horrible, horrible – We happened to make the mistake of coming to this restaurant on 02/11/2007. We had called a few days ahead to make reservations and found out this is not possible, they do not take reservations? So we decided we would just show up with our party of 15 and expect to be seated. WRONG! We told everyone to be there at 6 because that?s what time our friend?s going away party started? They did not seat us until 7!!! So 8 people standing around for an hour was not comfortable. Then when it came time t... read more

mselle 

on Citysearch

18 years ago

Cheddars Restaurant - Houston, TX Westpark location – On 11/21/06 I visited the Westpark Cheddars Restaurant for the first time. Four of my co-worker went there for a birthday lucheon. One co-worker received her food long before any of us. I asked to speak to tne manager, however the waiter was about to explain why she received her food before anyone else. He stated that he incorrectly gave her someone else food. Once we received our food, one other co-worker steak was burnt and so was my ribs. She sent hers back and request... read more

msrhondab 

on Citysearch

18 years ago

Good Food, Poor Service – I recently dined at the new Clear Lake restaurant and I agree with a lot of the other reviews that have been posted. The food was good although I do not recommend the ribs. The prices were reasonable, dinner and drinks for two under $40. The service was bad, the order was wrong and waiter not attentive by filling water glasses and no silverware. If they plan to stay around, they need to address their poor service 

greenspgreensp 

on Citysearch

19 years ago

Disappointed – Upon our fourth visit to the resturant we were very dissapointed at how unfreindly the resturant had become with groups. You are no longer allowed to put enough seating together to accomodate a group gathering as we had on three previous occasions. No exceptions would be made as we had members of the group driving 70 or more miles to get there. The service was extremely slow, orders incorrect and waitstaff was mechanical rather than warm and freindly. Only one young man tried to be apologetic realizing our dil... read more

salazar0214 

on Citysearch

19 years ago

Horrible Service – My family and I were very dissappointed with the service we had. First, the waiter served all of my families food and then told my husband that the meal I'd ordered they were all out of and did I want something else. He should have told me right when I placed the order meaning the cooks should have advised to all the wait staff of the statis of this item, or the waiter should have had better communication with the kitchen. Not done my daughter's hamburger was brought out with no fries we had to ask for the... read more

prettygirl13 

on Citysearch

19 years ago

First Timer – The hostesses were very immature and like half of the waitstaff was standing in the lobby when we arrived (there were other patrons in the restaurant). It took 15 minutes after we all got seated for our waiter to come by and ask for our drink order, 15 for our drinks to come (party of 4). He also got all of our orders wrong, he didn't keep our drinks refilled, and when we were looking around for our waiter another member of the waitstaff notice and asked "whachu need" (yes I spelled it correctly) in an unfriend... read more

blueprincess 

on Citysearch

19 years ago

Great Food, Horrible Service – I have been to this restaurant 5 times and each time I have had the worst service. They are slow and I rarely get a drink refill without asking for one. And what is worse is that the manager had an "I don't car attitude". The food is GREAT and at a great price but it is not worth the service and I think that 5 visits was enough. I will NOT be returning to this restaurant till it is under new management. 

monicacj66 

on Citysearch

19 years ago

AVERAGE! – All these ppl claiming cheddars is soo good, must be talking about a different location. I ordered a simply chicken sandwich with onion straws, which was BIG none the less, but whats the point if its nasty. The onion straws taste like chaf and I think they would spend a little bit more money and buy REAL onion rings and real napkins. THe bathroom is Very clean though! Honestly, just go there for the margaritas or the fries, END OF STORY!