Chattanooga Appliance

Jeff S. 

on Citysearch

9 years ago

It's very rare that I ever write a review so if I were you I would let this carry extra weight as you evaluate who to use for your repair. Honestly, I would not recommend Chattanooga Appliance if they were the only service company in the world. You would have your appliance fixed faster if you your crossed your fingers and hoped Santa or the Easter Bunny would arrive at your home with a tool box and the replacement part that Chattanooga Appliance cannot locate anywhere in the United States. My dishwasher is 15 months old; my... read more

Cynthia W. 

on Citysearch

10 years ago

Do not understand the negative reviews because our experience has been awesome and exceptional with this company. The difference from other companies was that the owner, Brian, and Employees, Walter and Richard, were determined to fix our front loading Whirlpool duet correctly not quickly. Yes, we waited on parts and it took three trips but my machine works and everyone was very pleasant. I am a very satisfied customer. 

Kristine P. 

on Citysearch

10 years ago

My Review sounds just like a couple others on here. I would not recommend this Appliance service!!! In fact I don't think I have ever been treated so rudely before by an owner of business and lady answering phone. I called Lowes Service center on Friday 8/1 about our Whirlpool refrigerator, they directed us to Chattanooga Appliance Service. Chattanooga Applience service called on Monday 8/4 to set up appointment, the soonest that would work was Wednesday 8/6, because of our work schedules. The tech showed up at appointed tim... read more

whitney p. 

on Citysearch

11 years ago

If I could give 0 stars I would! Our Whirlpool Refrigerator went out less than a year after we got it. We called Whirlpool on a Friday who directed us to Chattanooga Appliance Service. They sent someone out on Monday to look at it. He diagnosed the problem, but said he did not have the correct part so someone would have to come back later to fix it. That Friday they sent out another tech, who we thought would be fixing the problem. Come to find out he was there to diagnose the problem AGAIN and the part was ordered that day.... read more

Molly S. 

on Citysearch

12 years ago

Rude, not helpful. After a few good reviews, we decided to call Chattanooga Appliance Service to repair our Whirlpool Washer that had just quit working. On the phone, they were kind and helpful. When the technician came out, he fixed the problem within about 10 minutes but then attempted to over-charge us by more than $100. We called the office to double check the rate we had been told, and they confirmed that the rate we'd originally been given was in fact the correct rate. The technician fought us back on this, but ultimat... read more

Roger M. 

on Citysearch

13 years ago

Fast, Friendly, Professional – Just moving here and not knowing who to call, I almost didn't pick this because of a negative review on here. After reading the positive reviews I decided to call just to find out for myself. The lady who answered the phone was courteous and informative and told me someone would be here between 12 and 2 PM. At a little after noon I received a call stating they were on their way. They arrived, were knowledgeable on the machine, and in less than an hour our dryer was back to drying. I would highl... read more

Nicole M. 

on Citysearch

13 years ago

Excellent Service and Great Repairman! – Our Maytag Dryer had quit and we got in touch with them early in the morning. He was there by that afternoon and had it repaired in record time. Very pleasant and Not Rude at all. Excellent service. I would recommend them to anyone. 

Nikki M. 

on Citysearch

13 years ago

Expediant, Helpful, Friendly – The service we received from Chattanooga Appliance was exemplary. He responded quickly and was done in record time. Very happy with the service we received. 

Michael W. 

on Citysearch

13 years ago

Rude on the phone – These people made me mad before we ever even got a chance to try them out. My refrigerator broke down at 4:30 on Friday afternoon, and the very rude person on the phone, wanted to waste my time "educating" me on how one company manufactures a refrigerator and another puts their brand name after telling me they would not service my particular model. She didn't seem to understand why I would want to find someone who would come fix it with only 30 minutes left until the weekend, rather than listen to her sma... read more