415 State Highway 265, Branson, MO 65616 United States
https://www.chateau-on-the-lake-resort-spa-and-convention-center.business.site/
Specialties For travelers who seek a resort getaway that is close to home yet feels like a world away, we invite you to come and visit the Chateau on the Lake Resort Spa & Conference Center, a luxury Branson, Missouri resort. History Established in 1997. The Chateau on the Lake Resort Spa & Convention Center is the flagship of the John Q Hammons Hotels & Resorts portfolio of eighty hotels. There are 301 finely appointed guestrooms surrounding the ten story atrium lobby and over 43,500 sq ft of meeting and convention facilities, all on the same floor together with state of the art audio visual equipment along with a 52 seat theatre, perfect for smaller product launches and presentations. The
Suggest editsThis profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye
a month ago
2 months ago
2 months ago
How to Build a Reputation Management Strategy in 5 Steps
7 months ago
8 months ago
Dear abmilw, We sincerely regret your experience. I apologize that we did not have rooms ready for your group's early arrival. This is not up to our standards, and we are constantly working on improving the quality of service provided; I hope that you will give us another opportunity to provide you with the exceptional stay you deserve. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Jon A. Davidson General Manager
8 months ago
Dear karlaQ5118OQ, I'm very sorry that we disappointed you this visit. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Jon A. Davidson General Manager
8 months ago
Dear susang1107spring, Thank you for your continued patronage. I was terribly sorry to hear of the issues you experienced while staying with us; please forgive us. I appreciate you sharing your experience as it allows us to monitor and improve future stays. For this reason, I would like to welcome you back, so you can experience the high-quality restaurant experience you have come to expect from us. Sincerely, Jon A. Davidson General Manager
8 months ago
Dear 182p, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The details definitely do make a trip and we regret we missed the mark. We appreciate your feedback and do take it into consideration as we continually evaluate our guest offerings. We appreciate your patronage and hope to see you again soon. Sincerely, Jon A. Davidson General Manager
9 months ago
Dear I4958XBoliviak, Thank you for your review of our resort and the wonderful staff. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a good experience. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Jon A. Davidson General Manager