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Since 1999, Charlie's Steak, Ribs & Ale has been serving up sizzling steaks and other meals made with our family ingredients and seasonings. In 2002, we started a microbrewery in our home, which soon turned into a popular addition to our spacious steak house! Stop by our family establishment today for juicy steaks and pork.
3009 W 76 Country Blvd, Branson, MO, 65616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Deanna, I apologize, but I'm not sure what kind of response you expect. We apologized when it did happen, as we were very shocked. It was obviously very inappropriate. And as stated, we did addressed it with him right after you all left. As far as anyone else's comments, I do not know. I never received any notification on my end that there was a new comment on this post until yours appeared last night. We do not have the ability to delete other people's comments.
Business response:
Butch/Mary, I am truly sorry about your experience. First of all - I will check the sign, that is an error on our part and it should have been honored since it was our mistake. This has already been addressed with the manager on duty. As far as the onion rings, we recently started making them ourselves, so this was trial and error. We will be going back to our old kind. Again, I must apologize for your experience and hope that you will give us another chance in the future.
Summer was our waitress, she was new there, so she was being trained by Turbo. They both went above and beyond the Call of Duty. Turbo had some amazing funny jokes for us. our son who is 9 had a blast going back and forth with him on all the jokes he knew. And Summer made our daughter's day by telling her she was the prettiest girl that walked in that day! Food was amazing. just all around the baest restaurant we have ever been to! Thank you both for your great service and beyond!
Food was cold, the waitress had no idea what she was doing. She screwed up the order and the bill. We asked for water three times and never got it. Won’t be back.
The food was great and music was great daddy enjoyed the evening
Great food. Great service
great food. was a little noise for my liking
Charlie's Steak Ribs & Ale has a 3.7 star rating with 1,511 reviews.
Charlie's Steak Ribs & Ale is closed now. It will open tomorrow at 9:00 a.m.
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