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Charles Point Apartments

3.0

About this business

Energy efficient upscale apartments and townhomes at affordable prices. 

Location details

353 Dalton St, Medford, OR, 97501, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
3.0112 reviews
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Kristan Workman's profile image
Kristan Workman 
4 years ago

Do not move here. We have had countless problems since we moved in. To name a few back in July our AC went out and went 2.5 weeks with no AC while it was 90-100°. We ended up staying with my parents because of how hot it was. Super unhealthy. Parking is a JOKE. Walls are paper thin. When you move out they will say anything to make sure you don’t get your deposit back. They said our service dog ruined the carpet and charged us $1,100. Our dog was only there 2 days a week on my days off. NEVER had the chance to “ruin the carpe... read more

Sonya Warren's profile image
Sonya Warren 
recommend  Recommended
4 years ago

Our family LOVES living here! The amenities, the beautifully maintained grounds and lawns, excellent turn around time if something needs a maintenance check or service. The ladies in the office are so sweet and have done everything to help me! Thank you Charles Point! 

Business response:

Thank you Sonya, your recommendation make us very happy. 

Cristina Cortez's profile image
Cristina Cortez 
5 years ago

Awful place to live in especially if you have children. Poor customer service, they charge you for everything. Not only that most staff is extremely rude and feel entitled. Blame you for everything and will not let you talk! It’s their way or the highway basically! 

Karen Rupert Greene's profile image
Karen Rupert Greene 
5 years ago

The office Personnel are the most unprofessional and rude people I have ever dealt with. 

Shelly Reynolds's profile image
Shelly Reynolds 
6 years ago

Not soundproofed period. You can hear everything including your neighbors peeing, kids screaming, talking etc... cheaply built! 

Mary MJ Ball's profile image
Mary MJ Ball 
6 years ago

they are rude and are only out to take your money 

Christina Taylor-DuBeau's profile image
Christina Taylor-DuBeau 
10 years ago
Kimberly Smith's profile image
Kimberly Smith 
10 years ago

I moved in to Charles Point almost 2 weeks ago and absolutely LOVE it! Every person that I have talked to has been very friendly and helpful! Even the maintenance guy came today and he was super friendly! I have also met a few neighbors and they are all kind and considerate. I would definitely recommend this community to a friend. 

Sarah Lee's profile image
Sarah Lee 
10 years ago

Frequently asked questions about Charles Point Apartments

How is Charles Point Apartments rated?

Charles Point Apartments has a 3 star rating with 112 reviews. 

When is Charles Point Apartments open?

Charles Point Apartments is closed now. It will open at 10:00 a.m. 

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