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Charles Auto Family will be operating under normal business hours. Our customers and employees are number one to us. With that being said if your vehicle needs serviced and you do not feel comfortable coming to the dealership we will pick it up and deliver it back to you at no extra cost. We also will be offering at home vehicle demonstrations for new and preowned vehicles and appraisals for trades. Thank you for your continuous support. Paul McEwuen General Manager The Best Deals ... read more
10851 North St, Garrettsville, OH, 44231, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Thank you Christian for helping me get into a new "used" vehicle so quickly after my unfortunate run in with a deer that left me without vehicle. The entire team was efficient and friendly. We will definitely be coming back to Charles Auto Family for future car/truck purchases!
Every person that works here was so polite and helpful! Steve is an awesome salesman! He not only helped me get what I wanted, he took the extra time to explain all the features and helped me set them up before I left. Thank you to everyone at Charles!!
Business response:
Hi there, thank you so much for your positive comments about Charles Auto Family! Thank you so much again for your feedback! We hope you have a great day!
We purchased a vehicle from Marc today. He was the most low pressure, helpful, and down to earth salesman we have ever dealt with. Our entire experience at Charles Auto Family was stress free and enjoyable. We would definitely recommend them for your next purchase!
Beyond grateful for the team at Charles Auto family! They made buying a car quick and painless. From the time I walked in there was no pressure to buy. Paul and his team were beyond helpful. I will forever be a customer of the Charles Auto family! Thanks again guys!
When it’s time for a car or truck we don’t even think about any other dealership. Bruce and the Charles Auto family have given us years of great service fair dealings and genuine concern for the safety and welfare of my family. Get on up there and “feel” the difference �
I've said it before what a class act. We bought a truck today it was a smooth and personalized process. Thank you all for exceptional service and kindness.
Business response:
Thank you for the kind words Joan! We're so glad you have chosen us again to serve you!
I can't say enough good things about the Charles Auto Family! My wife just purchased a new car and in all my years of buying cars, we have NEVER had such an EASY experience. They really went above and beyond to make this as quick and painless as possible. With our busy schedules, sitting at a dealership for a few hours just isn't an option. The great folks at Charles made it a pleasant experience and we will be back for sure!
Bought a used Buick Regal today from Christian. If you are looking for a new or used car you owe it to yourself to look towards Charles Auto Family. Great group of people who truly care about what’s important to you verses what’s on their agenda. They were quick, honest and helped me with everything I wanted.
Business response:
Your high rating motivates us to be sure we always provide the best possible customer experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Charles Auto Family has a 4.7 star rating with 682 reviews.
Charles Auto Family is closed now. It will open tomorrow at 9:00 a.m.
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