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Charlene Hu, MD
- Neurologist
- Pleasanton, CA
About this business
Charlene Hu, MD, is one of over 325 Stanford Medicine-affiliated providers located throughout the Bay Area. She is board certified in Neurology.
Location details
5575 W Las Positas Blvd #130, Ste 130, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Does this provider treat their staff well? Yes, they treat their staff with respect Is this business handicap-accessible? Absolutely, even the bathrooms are handicap-accessible Was this provider's office clean? Yes everything was neat and sterile
Did this provider pressure you to purchase any unnecessary products during your visit? I felt extremely pressured Was this provider's office too loud? Not at all, it was very peaceful and quiet Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic!
Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Does this provider use current and safe equipment? Yes; the equipment is very advanced!
Do you feel that you could have received better service somewhere else? No, I don't think so Was it easy to make an appointment with this provider? Yes Was this provider late to your appointments? No, they were on time Was this provider's office clean? Yes everything was neat and sterile
Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic! Does this provider offer any coupons, discounts or promotions? Not that I have seen Was there annoying music playing while you waited or during your visit? No, there was no annoying music Does this provider treat every client equally? Yes, they don't show favoritism Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say!
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Everyone in my community knows that they are the absolute best in the field. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
Are you going to visit this provider again? Without a doubt! Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her Does this provider use current and safe equipment? Yes Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Did this provider seem well-trained and experienced? Yes, they seemed very qualified
Were the waiting room chairs comfortable at this provider's office? Yes Was there annoying music playing while you waited or during your visit? No, there was no annoying music Does this provider adhere to the customer is always right policy? Absolutely, the customer is always right here
Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best sol... read more
Frequently asked questions about Charlene Hu, MD
How is Charlene Hu, MD rated?
Charlene Hu, MD has a 2.7 star rating with 44 reviews.
When is Charlene Hu, MD open?
Charlene Hu, MD is open now. It will close at 6:00 p.m.
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