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Char-broil International Llc

3.2

About this business

Location details

1442 Belfast Ave, Columbus, GA, 31904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2139 reviews
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Jas Smith's profile image
Jas Smith 
4 weeks ago

Purchased a CB Grill 10-1-2025, thru AMAZON ($525.00) ,Shipped directly from Char-Broil (CB) . The grill fails to stay lit. Followed all the trouble shooting tips...Have had two CB gills over the past 29 yrs- never had any issues B4. Went to the GOV. Product Safety web site - no issues noted, have attempted to use the grill 6 time since purch. Grill EXPLODED for the 2nd time today , fortunately NO ONE was INJURED, just shaken up after attempting to ignite burner. Blowing the lid up and back! Contacted CB cust. service- they ... read more

Frances Woods's profile image
Frances Woods 
2 months ago

We've purchased many grills over the years and always had a great experience with staff and products. Heading back today for another! 

Gene Emmerich's profile image
Gene Emmerich 
2 months ago
Jack Manning's profile image
Jack Manning 
4 months ago

HAVE TRIED TO GET A DEFECTIVE KNOB REPLACEMENT ON A NEW CHARBROIL GRILL I BOUGHT AND EVERY EMAIL TO THEIR CUSTOMER SERVICE HAS GONE UNANSWERED. TERRIBLE CUSTOMER SERVICE OVERALL. THEY GHOST CUSTOMERS WHICH SENDS A CLEAR MESSAGE, DO NOT BY A CHARBROIL!!!! 

Fred Schmitz's profile image
Fred Schmitz 
4 months ago

Absolutely Terrible; Char-broil Outdoor Air Fryer - in-laws got us a gift, can't even assemble it because the screws don't align between the burner and valve. Spent 2 hours with CB warranty and customer service. They agreed to replace other WRONG PARTS and took video and pics. But ultimately suggested we just needed to return it to the retailer. Their crap is unfixable. Reply from company noted: "anything else?" - why YES - you could actually take responsibility for your product and offer a refund. It's unreturnable to amazo... read more

Frequently asked questions about Char-broil International Llc

How is Char-broil International Llc rated?

Char-broil International Llc has a 3.2 star rating with 139 reviews. 

When is Char-broil International Llc open?

Char-broil International Llc is closed now. It will open at 9:00 a.m. 

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