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Chapel Hill Tire Car Care Ctr
- Auto Repair
- Chapel Hill, NC
About this business
Location details
502 W Franklin St, 203 West Main St, Cole Park Plaza, Hope Valley Rd (Durham), Chapel Hill, NC, 27516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bucky and team have always been reliable and above and beyond when it comes to customer service and are all around great people. From helping me out when I locked myself out of my car to offering a lift when I couldn't get a ride after drop off.
I needed four tires for my personal car: 245's on the front and 275's on the rear. After checking Tire Rack pricing, I used Chapel Hill Tire's new online quote website and was surprised that CHT's pricing was more competitive AND would not include shipping cost or shipping delay. Then I was called by Pete and Traci at the Cole Park location to set up the appointment and the positive surprises continued from there. The personalized care and the pickup & transportation service were both outstanding! The great feeling from star... read more
I have been using these guys for inspections and tire service for several years now. The staff are polite, patient, and explain things clearly. I have never felt that they try to make-up problems or overcharge for anything.
In late February I came in cause my AC in my car had stopped working. They did a compressor replace and line rebuild, my AC worked for about two weeks. Took it back thinking that it would be covered under their 3 year warranty, it was not as apparently another piece of the AC unit needed to be replaced. Now two weeks later my AC is again not working and it seems to me all they did was add the Freon which made it work until that leaked out again. I recently also had my brakes serviced my them but since my AC is still not work... read more
We are so quick to post negative reviews when a biz makes an error and doesn't fix it. Well, in this case, CHT made an error with my car. however, they acknowledged it immediately, went above and beyond the call of duty to rectify it and gave me a nice loaner car for two days so I would not be inconvenienced. My car is running great with no additional charge (I was expecting there to be one). The team at University Place (Brad, Bucky and Stephen) are second to none. Thanks guys!!!
Complete rip off , please do not go here... Scammers
Frequently asked questions about Chapel Hill Tire Car Care Ctr
How is Chapel Hill Tire Car Care Ctr rated?
Chapel Hill Tire Car Care Ctr has a 4.1 star rating with 127 reviews.
When is Chapel Hill Tire Car Care Ctr open?
Chapel Hill Tire Car Care Ctr is closed now. It will open tomorrow at 7:30 a.m.
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