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CHA Malden Family Medicine Center
- Malden, MA
About this business
Location details
195 Canal St, Malden, MA, 02148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Call this office to ask about an insurance referral to a dermatologist. Wait 20 minutes on hold to speak to a representative. The representative says that the PCP I was assigned to doesn't work at their office, and then transfers me back to the AI agent without answering anything or helping whatsoever. The total incompetence of healthcare admins and office workers never ceases to amaze me. An 8 year old could do a better job.
They don’t even answer calls when they are open…
Literally the worst care experience I've had. Since I started getting my care through CHA, I've had multiple times where I show up for scheduled appointments just to find out they were cancelled. I've been scheduled with doctors other than my primary without warning and had my appointment not covered by insurance because of it. My primary left CHA and I was never told. I spent 7 MONTHS calling them on a weekly basis trying to get set up with a new doctor only to be told there were no openings and to check back in a week. I f... read more
Frequently asked questions about CHA Malden Family Medicine Center
How is CHA Malden Family Medicine Center rated?
CHA Malden Family Medicine Center has a 2 star rating with 4 reviews.
When is CHA Malden Family Medicine Center open?
CHA Malden Family Medicine Center is closed now. It will open at 8:00 a.m.
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