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CeX
- Consumer Services
- Blacktown, NSW
About this business
Location details
Westpoint Shopping Centre, Shop 1030/17 Patrick St, Blacktown, NSW, 2148, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I bought a second-hand portable speaker on December 28, 2025, took it home, charged it for one hour and connected it to my mobile. The device had noise and played for about a minute and then the battery died. Next day I took it back to the store to complain, but the customer service was awful. They asked me to wait for half an hour for inspection. After more than an hour they said there was nothing to do, there was no explanation and just said “I broke it and if I had a problem I should raise it on their website “. Edit Jan ... read more
I love all of the fake positive reviews and fake off-shore replies to the negative reviews. Classic. This is the 5th time I've been harassed by email for a review, so here it is... I purchased a white PS4 controller advertised as brand new on their site, for $50. The ad is still up. It's false advertising. I'm about 20 mins away from the Blacktown store. Item came within 3 days. It was dirty, not even wiped down, has stick drift, L2 button doesn't work and up direction on the D pad doesn't work. I reached out and asked for ... read more
You guys ill be taking to fair trading You sell me a playstation 4 that goes faulty in less then the 28 days didn't want to give me a refund just store credit then proceeds to tell me I need to pay an extra $12 on price difference to replace a playstation the EXACT SAME ONE then I get home only to find the controller they give me back is not the original one I handed in its a faulty one instead. Not only that they wasted over an hour of my time having me stand there with all my kids in store. You have lost a customer life im... read more
Frequently asked questions about CeX
How is CeX rated?
CeX has a 3.8 star rating with 208 reviews.
When is CeX open?
CeX is closed now. It will open at 9:00 a.m.
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