Century 21 Action, Inc

Judy L. 

on Birdeye

2 years ago

Ease of making reservation. Loved the starter bag. It helped as you don't have to rush to the grocery store. Friendly and knowledgeable when I called the office. I liked the email reminders. 

Penny B. 

on Birdeye

2 years ago

picking out the house and check-in was a breeze, agent was very helpful and assisted in picking out the right size home. Although we found things to be a little unkept at the house itself. Very cluttered under the house, microwave handle looked to have a had a quick fix with glue - which didn't hold, cleaners should have checked over the property for major dust - found on walls, ceilings and ledges. And the deck railing outside the main level bedroom had not been fixed - which was brought to your attention weeks ago when my ... read more

Jessica 

on Birdeye

2 years ago

Check in and out was easy. Communication and updates were frequent and informative. Very pleased with customer service. 

Jesse B. 

on Birdeye

2 years ago

First time staying on topsail. Found a property we liked listed by century 21. Property was great and detailed properly on their website. Called 1 time because my son had hit a button on the tv remote and tv would not work. Called century 21 and the girl that answered was very helpful and got us back up running again. Will definitely stay with again 

Sharon H. 

on Birdeye

2 years ago

Everything was perfect! Check in, check out, reminder/communication emails, and house! 

Thomas S. 

on Birdeye

2 years ago

I seriously can't believe your agency is refusing to reimburse me $17 for a coffee maker that I had to purchase to replace a broken unit. It was 6:30 AM Sunday morning. Would you really have driven over a replacement unit by 8 AM that same day (the coffee was finally done by 8 after purchasing, cleaning the pot, etc.)? After a long day on the road Saturday, all I wanted was a pot of MY coffee to enjoy on the deck of the house. I have to believe that the rental owners wouldn't be too happy to know that your agency is will... read more

Amy B. 

on Birdeye

2 years ago

I think that Century 21 did a good job of providing useful information before and throughout our stay, however, we were not very happy with several things regarding the house. 1. Cleaning supplies were left out upon our entry. Dirty paper towels and spray were a definite turn off. The house was not properly cleaned. I vacuumed during the first two hours of our arrival. The few rugs there were extremely worn and dirty. 2. The kitchen was poorly stocked. Whereas they had adequate pots, there was only one usable frying pa... read more

William C. 

on Birdeye

2 years ago

I rented an additional baby crib for extra $$ when it was already present in the house. I didn't see it for a couple days because it was in a closet. You should be aware of renting additional items to folks when the stuff is already at the rented house. I will use another company for reservations next time. Otherwise, you did great 

Vanessa 

on Birdeye

2 years ago

Staff was friendly but was very disappointed and upset that no one mentioned that the house was listed for sale and that we would be asked to let people see the house while we were there. That was a big oversight and unprofessional. While that was a big deal, everything and everyone else was fine.