Century 21 Action, Inc

Vanessa 

on Birdeye

3 years ago

Staff was friendly but was very disappointed and upset that no one mentioned that the house was listed for sale and that we would be asked to let people see the house while we were there. That was a big oversight and unprofessional. While that was a big deal, everything and everyone else was fine. 

Susan B. 

on Birdeye

3 years ago

Couldn't check in until 5:00pm, then had the worst time getting into the house due to the terrible condition of the locks on the doors. One toilet seat was cracked and pinched when you used it- only toilet on the main floor, of course. House was not swept before we arrived and the floor was quite sandy. Two of the plastic chairs on the front porch had cracked rockers and made loud noises when used. No dish towels at all. We had to use hand towels or buy some and we were not told to bring this, but we're in fact told all... read more

Eric P. 

on Birdeye

3 years ago

We absolutely LOVE Topsail Island! This will definitely be our annual beach vacation for years to come. The house we rent is right on the beach, there are several stores on the island for convenience, especially if you dont want to travel far for groceries, dinner or souvenirs. A little piece of heaven... that's for sure!! I recommend Century 21, Action for you vacation needs, they were so helpful from start to finsih. 

Debbie P. 

on Birdeye

3 years ago

We stayed at Beach Mountain Duplex for the second time and loved it! The house and location is great. Our check in was flawless,we even got our key a tiny bit early, loved it! Hope to be back in 2 years, see you then! 

Jennifer L. 

on Birdeye

3 years ago

Loved the beach, but the place where we stayed, was to dated. The wiring was old, the sink was old, carpet needs pulled up to old. Beds need replaced. The whole place needs complete updating. 

Judy L. 

on Birdeye

3 years ago

Ease of making reservation. Loved the starter bag. It helped as you don't have to rush to the grocery store. Friendly and knowledgeable when I called the office. I liked the email reminders. 

Penny B. 

on Birdeye

3 years ago

picking out the house and check-in was a breeze, agent was very helpful and assisted in picking out the right size home. Although we found things to be a little unkept at the house itself. Very cluttered under the house, microwave handle looked to have a had a quick fix with glue - which didn't hold, cleaners should have checked over the property for major dust - found on walls, ceilings and ledges. And the deck railing outside the main level bedroom had not been fixed - which was brought to your attention weeks ago when my ... read more

Jessica 

on Birdeye

3 years ago

Check in and out was easy. Communication and updates were frequent and informative. Very pleased with customer service. 

Thomas S. 

on Birdeye

3 years ago

I seriously can't believe your agency is refusing to reimburse me $17 for a coffee maker that I had to purchase to replace a broken unit. It was 6:30 AM Sunday morning. Would you really have driven over a replacement unit by 8 AM that same day (the coffee was finally done by 8 after purchasing, cleaning the pot, etc.)? After a long day on the road Saturday, all I wanted was a pot of MY coffee to enjoy on the deck of the house. I have to believe that the rental owners wouldn't be too happy to know that your agency is will... read more