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Cedarwood Village Apartments

3.0

About this business

Cedarwood Village Apartments in Akron, Ohio, is a comfortable and affordable place to call home. Choose from a variety of layouts, including 1, 2 & 3 bedroom floor plans, or a 1 bedroom apartment option with a loft. Inside each pet-friendly home you will find desirable amenities, such as oversized bedrooms and walk-in closets, while some apartments also feature a full set of stainless-steel appliances. You will have access to several community amenities including two swimming pools, tennis courts, and a state-of-the-art fitn... read more

Location details

1343 Weathervane Ln, Akron, OH, 44313, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0312 reviews
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Michelle M.'s profile image
Michelle M. 
2 years ago

Management - AWFUL ****************** eh, ok!Communication - DOESNT EXIST - Only if they are benefiting from it! Turn around time on service request - Ill probably be dead first!Neighbors - dont try, everyones miserable and probably because of the management!Organization - NONE Regional Manager - Nice try bud! I can tell you dont give a ****! 

Paul C's profile image
Paul C 
2 years ago

For 4 years I had mice come in from my closet and the space behind my dishwasher that hasnt worked after countless maintenance requests. By the way it still doesnt work, in march the last business man that saw it said it cant be fixed. The only way to resolve it is to get a water vacuum, or dont use it. So I didnt use it, the rental office is SOO UNPROFESSIONAL. I tried to call them to tell them I wanted to renew my lease, but since I got no response from them, I decided to look somewhere else. When I found somewhere else, I... read more

Business response:

Hello **** and thank you for sharing your experience in our community. We're sorry to hear of the issues in your home and can assure you that we have taken all of the proper steps to correct them. We have sent all of the requested paperwork and will continue to provide any assistance you need. We appreciate your patience and if you would like to address anything further, please email us at **************************************************************** 

Alexis H's profile image
Alexis H 
2 years ago

Ive been living here since high school (7years ago) and decided to stay in the area when I moved out of family home. Ive always loved it here, moving into my own apartment has been great. But Ive called the office to fix my air conditioning and in the winter my heating is also not working. Theyve been here at least 3-4 times this summer to fix my cooling system. Ive been without air conditioning for 3 days now and its ***** degrees. Ive been in an apartment that shows 85 degrees in my apartment when I have it set to 70 degre... read more

Business response:

Our service tech was by there yesterday and said all was good, but service manager is going by today after lunch to confirm and will back to you then. There was a call to our on-call service line but there was not a message with any details of who it was/issues/ect and the call was registered as spam. We do ask all residents to leave a detailed message if it is an emergency and we are unable to answer at time call comes in, but someone will respond asap. We will make sure our team returns those calls regardless to avoid this... read more

K. B.'s profile image
K. B. 
2 years ago

I would give this zero stars if I could. Lets start at customer service: horrible! The employees are rude, they interpret, and often have attitude. The manager is never available and if you ask to speak to one, they place you on hold and never return to the call. Ive been disconnected on many times after waiting 10-20-30 minutes Secondly, false advertisement. This company is out to collect fees and nothing else. There is no help available for those denied based upon requirements that are not mentioned on the website or appli... read more

Business response:

********, we are truly saddened that your pre-leasing experience was not as great as we would have liked. Unfortunately, our application criteria states that all fees and deposits paid to process your application and hold an apartment are non-refundable if the application is canceled or denied. Don't hesitate to reach out with additional questions or concerns; you can email us directly to ***************************************************************** Thank you for your feedback. 

A. G.'s profile image
A. G. 
2 years ago

The women who runs the show let her son in the with a glass bottle after the pool was shut down for 2 weeks she does not live here and neither does her son she is abusing her job status for friends and family. Also the old pool boy use to be able to stay after hours with his friends. They have to like you in order to have these perks within feeling uncomfortable read the reviews it says it all. 

Business response:

As soon as we were notified of the glass bottle by the pool the person was asked to remove it and they did. The situation with the previous pool attendant was addressed and we mutually agreed he wasnt the right fit for the position. Thank you for your concerns. 

S. A.'s profile image
S. A. 
2 years ago

Where to begin? First off, don't bother moving in unless you can schedule a tour, it looks like something out of a 1980's horror movie. The place hasn't been updated, not even the ** door handles that are in every room. Then they don't even clean it for you before you move in, ranging from the air filter to the top of appliances. Secondly, I cannot even begin to describe the amount of police activity that happens at this property, DAILY. You will literally see a cop almost every other day, make sure to make friends with them... read more

Business response:

Hi ****, we regret seeing your review and are sorry to hear our community didn't meet your expectations. I was notified that the community and regional manager did approve for you to break your lease early due to your concerns as a courtesy, but the offer was declined. We hope you find a community in ********** that better suits your needs. We wish you luck in the future! 

Dawn A.'s profile image
Dawn A. 
2 years ago

I have been here for 5 years....each year it gets worse.....work orders not complete or half a** done...Amenities what a joke.....pool this year not opened til after the 4th of July.....last year vandalism to pool bathroom and grill...grill to date still not functional. Promises of security cameras being install and vandalism still not installed or addressed ************* doing less and less.....weeds overgrowth and pond a mess. Owners that live in ******** I'm sure have no clue .I have pics and have had issues since moving ... read more

Business response:

****, thank you so much for reaching out. We strive to provide excellent care to our residents and community and were sorry to hear that you have been disappointed with us. We are happy to report that all community issues mentioned in your complaint are being resolved. Our community grounds are given attention every morning and we have been working with contractors on tree removal. All apartment homes are treated for general pest control every **********************************************************************************... read more

Taraejah A's profile image
Taraejah A 
2 years ago

Maintenance and management went against **** laws and continued to enter in my apartment without my permission. I will be following up with this. I dont feel comfortable at my own home where I pay rent. 

Ed M's profile image
Ed M 
2 years ago

Horrible communication amongst staff and management at Mission Hill apartments in *** **. I don't feel safe in this community or trust the honesty of the leasing agents/management. I have tried numerous times to have fees corrected and I just get the run around and have been hung up on by staff several times trying to resolve these issues. I was also falsely accused of verbal abuse as a means for them to terminate a call when I disagreed with what I was being told. I cannot express enough the regret I have signing a lease he... read more

Business response:

The Property Manager reached out to ****************** explaining what had happened and ****************** signed the corrected paperwork and reversed the *** fee and the late fee that was charged to his account. He left the property managers office happy with the outcome. All issues have been resolved. 

Frequently asked questions about Cedarwood Village Apartments

How is Cedarwood Village Apartments rated?

Cedarwood Village Apartments has a 3 star rating with 312 reviews. 

When is Cedarwood Village Apartments open?

Cedarwood Village Apartments is closed now. It will open tomorrow at 9:00 a.m. 

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