Cedars-Sinai Kerlan-Jobe Institute - Marina del Rey

Pumpkyn 

on Google

8 months ago

I had an appointment at 10:40am. I arrived at 10:20am as instructed and had even e-checked in prior to my appointment. Yet I was never seen by any doctor. It was supposed to be my annual physical exam. No one gave me an explanation as to why except that the doctor was "running late". I was not offered any alternatives nor given a time frame of how much more I would need to wait. I was left alone in patient room #3 (4th floor) for about 20 minutes. I had to step out into the hallway for the assistant to tell me Dr. Gilmore wa... read more

Karen Nusenow 

on Google

2 years ago

I am pleased my primary doctor referred me to Dr. Snow. She kept me informed about my diagnosis, more portent she was kind and compassionate, insuring I was okay leaving the office. The staff from front office to x-ray tech to nurses were all friendly and professional. I could not be more pleased with my visit and care 

Anonymous 

on Google

2 years ago

I am pleased my primary doctor referred me to Dr. Snow. She kept me informed about my diagnosis, more portent she was kind and compassionate, insuring I was okay leaving the office. The staff from front office to x-ray tech to nurses were all friendly and professional. I could not be more pleased with my visit and care 

Steven Ferguson 

on Google

2 years ago

To the African American Community of Los Angeles and surrounding areas, be advised that the Kerlan-Jobe office in Marina Del Rey does not respect or appreciate you as a patient. The office of Dr. Andrea Louise Snow on Lincoln Blvd. refused to see me as a patient and preferred seeing a white patient over me. When I complained to Angela (the front desk employee) that I did not appreciate her ignoring me to check in for my appointment; and instead taking a white woman (who did not have an appointment) over me as I waited in the... read more

ELYSE TARNAY 

on Google

5 years ago

Office staff seem competent and friendly. My doctor is terrific! I had been one of his patients well before he joined Kerlan-Jobe. My biggest problem was trying to locate him after he left his previous practice. Caring, friendly and understanding. All the qualities you want that are so rarely seen in today's medical care. The waiting time wasn't an issue because my appointment was so early in the day, but I wouldn't have cared if I'd had to wait, he's THAT good! Not terribly thrilled with the hospitals where he has privilege... read more