CBD Dental Care

Business response:

I'm very sorry that you did not feel that your needs were addressed properly. You were booked on the schedule, by someone else, based on your schedule in the soonest convenient appointment for you. When we are seeing a patient for an unknown concern, it is very difficult to know what we will or can be doing in the amount of time alotted. We try very hard to run an efficient schedule so our very busy patient's do not spend unneccessary time waiting. When we see someone for the first time for a new problem, we try and lay out ... read more

Business response:

Since you have never been here, you are unfamiliar with our practices. We verify insurance in advance of all appointments, that way, we will be able to give you accurate information regarding your copays. We do this as a service. In your case, you gave us your medical insurance information, which we were informed of when we called using the information you provided. We called twice to get the dental insurance information, so we could be ready when you arrive. We apologize if this comes across as an incompetent practice. Best... read more