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Cavalier Lincoln Service

3.8

About this business

Here at Cavalier Ford Greenbrier, we believe our customers always deserve an easy, stress-free car buying experience. Need a new vehicle, pre-owned vehicle, used vehicle, or service on your current vehicle? Give us a chance and we will be your Ford dealer for life! 

Location details

1515 S Military Hwy, Chesapeake, VA, 23320, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 9:00 p.m.
Tue09:00 a.m. to 9:00 p.m.
Wed09:00 a.m. to 9:00 p.m.
Thu09:00 a.m. to 9:00 p.m.
Fri09:00 a.m. to 9:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
SunClosed
3.855 reviews
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Kathy C.'s profile image
9 years ago

We were shopping for a new vehicle at Cavalier Ford, Greenbriar and were very satisfied with our sales person Bill Peterson. He was very patient and professional as he brought an Escape, Edge and Explorer for me to test drive. He was also very up to date with all the features on these models. We wound up buying a Ford Explorer and Bill sat in the car with me to make sure I knew all the features on my new SUV before I drove away. We are repeat customers and would like to thank Bill for the great service! 

Ariel C.'s profile image
9 years ago

Very excellent customer service, especially in the service dept. all the advisors are very helpful in finding out an issue and getting it fixed. 

Bruce V.'s profile image
9 years ago

I called my sales representative, Peppy Bonocore, and described the vehicle I wanted and by the end of the day we had a deal and it is exactly what I wanted. I was treated as a valued client, given great advice and information, and received the price I was happy with. Truly a customer oriented transaction. I rate the experience as Excellent! 

D J.'s profile image
9 years ago

Absolutely worse Service Department. Went in with a small issue, after 4 returns the vehicle still was not fixed. Service manager and owner were of no help. 

Vincenzo P.'s profile image
Vincenzo P. 
10 years ago

Chesapeake Square Service Dept. July 2015, Left truck overnight on a Friday for a front end alignment on Saturday. I asked the service writer to MAKE SURE I get the alignment printout and that they CENTER the steering wheel as part of the alignment. They said 'will do' Was told they would need the truck all day. At 4pm Saturday I called the shop and was told the truck was not ready. The shop calls me again at 5pm to say it is ready. On my way there the service writer calls and says "Uh, we did the alignment but we forgot to ... read more

Heather W.'s profile image
Heather W. 
10 years ago

Our salesman, Dwayne, was a nice guy. Knows the products. Courteous. Patient. And thorough. Good deal on trade in for a pre-owned vehicle. 

Lisa K.'s profile image
10 years ago

Waiting 2 hours for a freaking oil change that is supposed to be "free" and found out it actually costs more than at Car Spa where I could have been finished in 20 minutes. This place is a rip off. 

Krcscc99@hotmail.com W.'s profile image
Krcscc99@hotmail.com W. 
10 years ago

great service experience. recommend using the online appointment system. Got me in and out fast at a great price. 

teacha1995's profile image
teacha1995 
11 years ago

Free oil changes that we were promised when we purchased our vehicle aren't free. They require customers to pay to have their tires rotated and air filters replaced in order to get the oil change "free." The air filter alone was $35.00 ($8.00 at Walmart!). That doesn't include tire rotation and labor. They would not budge from this, either. Thankfully my husband can do the work himself and save money. He took the keys and left. It is a poor business practice to advertise something as "free" to customers and then reveal there... read more

Frequently asked questions about Cavalier Lincoln Service

How is Cavalier Lincoln Service rated?

Cavalier Lincoln Service has a 3.8 star rating with 55 reviews. 

When is Cavalier Lincoln Service open?

Cavalier Lincoln Service is open now. It will close at 7:00 p.m.  

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