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Cavalier Lincoln Service
- Automotive
- Chesapeake, VA
About this business
Here at Cavalier Ford Greenbrier, we believe our customers always deserve an easy, stress-free car buying experience. Need a new vehicle, pre-owned vehicle, used vehicle, or service on your current vehicle? Give us a chance and we will be your Ford dealer for life!
Location details
1515 S Military Hwy, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Worst customer service I’ve ever had in my entire life. Told the woman and I to bring the vehicle in for a seven in the morning appointment, showed up, they didn’t open until 730 which is fine, stood around and let them get all the other vehicles in that were dropped off the night before, Asked to use the bathroom, got locked inside, went out to talk to somebody about the car at 7:15, was told that we can’t talk to you until 730 when we open, told somebody at 7:28 that I was locked in and needed to get out to the car, was in... read more
Nichole Pepke is the best Service Manager I have every had the pleasure to work with. So many times she has gotten our vehicles in right away, dealt with emergent conditions, made sure our Service was completed on time and as inexpensively as possible. She always goes the extra mile and makes us feel special. Observing her serving others clearly showed that she treats all her customers as VIPs. This is the place to have your vehicles serviced!
Nichole Pepke is an amazing Service Advisor! She treats everyone right, keeps the service time reasonable, price fair, and makes everyone feel special. It is rare to find this level of service still in America! We had a vehicle that had a transmission problem and she got it in right away. While working on the transmission, the diligent technician noted two other problems and fixed them as well. This team is amazing, and is the reason I will buy Fords from Cavalier and have them serviced here on Military highway!!
My experiences with Cavalier Ford over the last 12 years have been extremely good. There was no exception during a recent service call. My service writer Nichole was on the money as far as the diagnosis, lead time and cost. I really appreciate quality in service related situations and this one was great. My car was returned on time and even washed!! Thanks, John T.
It is rare to find a service provider who makes customer service a top priority. From sales to service to the follow-up to ensure we are satisfied, the experience is first class. Our service provider with the Green Team, Nicole goes above and beyond to ensure her customers her satisfied. I thought we were given special treatment until I overheard her interacting with another customer. She treats every customer as if they are number #1. Even in those rare instances where something has to be readdressed, Nicole goes above and ... read more
As always, I have been following Buddy Johnson around for almost 30 years. I knew he was at Cavalier Ford for quite some time. I gave him a call and he was able to find me a 2016 F 150 truck right away. He knew the truck would be made for me. I came up to the dealership and the truck was perfect. He is an outstanding person and has gone out of his way to work with me since I am unable to get around due to surgery. He had everything ready for me when we took final procession on it. I am happy to be a part of the Cavalier Ford... read more
i had the pleasure to deal with nichole pepke. i got 4 new tires, oil change and service and state inspection. she was so courteous and helpful in all my needs. i would reccomend her to anyone. all my work was done perfect and fast. we need more nicoles in todays business. i am 67 and i know how far the world has changed. but not at cavalier. ths cavalier and nicole
I had an amazing experience at Cavalier Ford Lincoln. The sales team was very helpful and attentive. Rick Kirby and Hunter Terry helped get me into the perfect vehicle that fits my budget and exactly what I needed in a vehicle. Thank you Cavalier I love my new 2016 Ford Focus!!!
Gordon Walker is an exceptional asset to this Cavalier Ford Lincoln team. He was easy going and didn't pressure me into anything with buying my first car. He was knowledgeable and planned out the best options for me and my car. This was only my first car buying experience for a car of my own, but that's to Gordon Walker I will be back for years to come! Thank You!
Frequently asked questions about Cavalier Lincoln Service
How is Cavalier Lincoln Service rated?
Cavalier Lincoln Service has a 3.8 star rating with 55 reviews.
When is Cavalier Lincoln Service open?
Cavalier Lincoln Service is closed now. It will open at 9:00 a.m.
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