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Cavalier Ford Greenbrier
- Car Dealers
- Chesapeake, VA
About this business
Location details
1515 S Military Hwy, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedVery professional and knowledgeable and very curtious
Business response:
We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
RecommendedFriendly no pressure and reasonable prices
I have purchased my last two vehicles from this dealership. My last experience was horrible and a constant fight; here is my story. I purchased my vehicle on October 19. But I think I need to explain my experience from the beginning. I walked into Maplecrest Lincoln on Saturday October 17 around 10:30- 11:00. I was greeted by a sales manager, I do not recall his name; he was a black guy. He advised me my sales representative would be Bennie. I advised Beenie from the beginn... Continue Reading
RecommendedI never worry about the service I get at Wickstrom. They check everything and give me the results. My contact guy, Chauncey Reddy, always gives me the best care and takes care of any problems or concerns that I may have.
Business response:
Glad to hear it Greg! Thank you for being our customer and for sharing your experience. -Colin Wickstrom, Dealer Partner
Very incompetent. I had a scheduled Oil change with an oil change package I bought through Ford, and the service rep completely ignored it and tried to offer me over $1,000 in services I did not need. After about 15 minutes of him staring at his computer not talking he had to call for help just to be told it’s a plain oil change package with just an oil change and tire rotation. Once everything was finally excepted my “scheduled” oil change took over two hours and I never received a phone call upon completion. Even when I go... read more
Business response:
Hi Nathan, we appreciate you taking the time to respond. The staff at AutoNation Ford Bellevue take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 243-5203 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
RecommendedTook my car to get oil change, Rick Van Doge helping me. In and out so quick than i thought it would be. Staff so professional and good with what they doing. Highly recommended 👍🏼 😊
RecommendedThe entire experience we had at Wickstrom was very pleasant. The salesman Robinson Logue was very friendly and accommodating, without being pushy. He listened to what our needs were and I left with a wonderful Jeep that I’m very happy with! The entire staff there was friendly and the building was very clean. I noticed every time someone moved from one spot to another, a staff member came up behind and sanitized. Buying a car in this pandemic is very daunting, yet Wickstrom Auto Group made it a comfortable task!! Shout out to... read more
Business response:
Jill, we appreciate your kind words and thank you for sharing your experience with Robinson. Thank you for being our customer. -Colin Wickstrom, Dealer Partner
RecommendedHighly recommend! I gave them a budget and they worked their magic! Professional and care about their customers and most importantly go the extra mile
Business response:
Thank you so very much for this wonderful recommendation Laura! It is our honor to serve you!
The service center is okay, but takes a while to get your car fixed. The buying process took like 5 hours and i said several times “if this is going to be any longer than 30 min, tell me now so I can leave.” They would assure it would be less than 30 min and knowing full well they were lying. The salesman was nice but ultimately bordered on incompetent. The expedition has tons of features I do not like and that cannot be changed. So overall an unpleasant experience on a $70k car.
Business response:
Danny, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please reach out to us at customercare@tommievaughn.com if you’d like to discuss this matter further. We look forward to hearing from you. Take care.
Frequently asked questions about Cavalier Ford Greenbrier
How is Cavalier Ford Greenbrier rated?
Cavalier Ford Greenbrier has a 4.6 star rating with 4,764 reviews.
When is Cavalier Ford Greenbrier open?
Cavalier Ford Greenbrier is closed now. It will open tomorrow at 9:00 a.m.
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