Cates Service Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cates Service Company

4.8

About this business

We design, sell, install and service air conditioning systems, heating sys...tems and water heaters for your home and business comfort in the Greater Kansas City area. 

Location details

14361 W 96th Ter, Lenexa, AL, 66215, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.855 reviews
Select a rating
Lynn Hindley's profile image
Lynn Hindley 
recommend  Recommended
5 years ago

Shout out to Cates for adding plumbing service to their offering. I’m one of the first customers and Matt did a great job while being very personable. As a 20+ year customer, he also recognized my loyalty, which is so rare these days. 

Michael Marino's profile image
Michael Marino 
recommend  Recommended
5 years ago

My wife and I just purchased a new Air Conditioning/Heating system from Cates. From the initial meeting with Dan in Business Development through the installation process, these folks earn 5 stars! Very professional, courteous, customer-focused team! No doubt we have picked the right company! 

Buckie Waller Bell's profile image
Buckie Waller Bell 
recommend  Recommended
5 years ago

On time and they don’t try to sell you what you don’t need. Always friendly. 

Patrick D's profile image
Patrick D 
5 years ago

As always, great service and review of my HVAC system 

Roger D's profile image
Roger D 
5 years ago

Matt did a great job! Very helpful and informative. 

Leslie Stewart Brown's profile image
Leslie Stewart Brown 
6 years ago

Cates has serviced us since 1988. we wouldn't use anyone else. They are always promt, friendly and fair! 

Dominick Miles Kennefick's profile image
Dominick Miles Kennefick 
recommend  Recommended
6 years ago

Incredible service, quick, honest and affordable. I wouldnt use anyone else. 

Business response:

Thank you! Service Makes the Difference! 

Kat Botkin's profile image
Kat Botkin 
6 years ago

Very rude! I won’t call them again! Short, curt worst service I have ever received. 

Business response:

Kat, sorry but we have no record of a call from you. Please call the office at 913-888-4470 so we can resolve this matter. 

Boris T.'s profile image
Boris T. 
6 years ago

First - Thank you very much for the installed AS HVAC. American Standards System is working just perfectly (so far :) ), and I hope it will behave the same for the next 20+ years :). The system choice (Larry ***** choice! ) and his recommendations, which I had followed "word-by-word", perfectly match our home type and size (and my wife requirements :)). Second - I was really impressed with the friendly attitude, professional behavior, knowledge and experience of installers Trent ******** and Matt ******. Third - Only this co... read more

Frequently asked questions about Cates Service Company

How is Cates Service Company rated?

Cates Service Company has a 4.8 star rating with 55 reviews. 

When is Cates Service Company open?

Cates Service Company is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com