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Cates Service Company
- Contractors
- Lenexa, AL
About this business
We design, sell, install and service air conditioning systems, heating sys...tems and water heaters for your home and business comfort in the Greater Kansas City area.
Location details
14361 W 96th Ter, Lenexa, AL, 66215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedCates Service Company has been taking care of our heating and cooling system since 1992. Clean, polite service techs and great customer service and response times when you’re having issues. Great company!
We were very excited about Carrier equipment and this company. Now 8 weeks later and cold weather and we have an undersized furnace that growls and vibrates and doesn’t heat the house unless the thermostat is on 74-75. On top of that the thermostats WiFi feature has not worked at all. Almost daily the thermostat just blacks out and isnt even available. How frustrating. They keep sending techs that can’t get it fixed and have actually dismantled features that were part of the reason we purchased Carrier. Save your sanity... j... read more
I'm a first time customer and couldn't be happier! I called for an appointment and less than 2 hours later my furnace was repaired. The technician, Mark, was super friendly, triple checked everything, and took the time to explain things to me. I highly recommend Cates Heating & Cooling.
Shout out to Cates for adding plumbing service to their offering. I’m one of the first customers and Matt did a great job while being very personable. As a 20+ year customer, he also recognized my loyalty, which is so rare these days.
My wife and I just purchased a new Air Conditioning/Heating system from Cates. From the initial meeting with Dan in Business Development through the installation process, these folks earn 5 stars! Very professional, courteous, customer-focused team! No doubt we have picked the right company!
On time and they don’t try to sell you what you don’t need. Always friendly.
Cates has serviced us since 1988. we wouldn't use anyone else. They are always promt, friendly and fair!
Incredible service, quick, honest and affordable. I wouldnt use anyone else.
Business response:
Thank you! Service Makes the Difference!
Very rude! I won’t call them again! Short, curt worst service I have ever received.
Business response:
Kat, sorry but we have no record of a call from you. Please call the office at 913-888-4470 so we can resolve this matter.
Frequently asked questions about Cates Service Company
How is Cates Service Company rated?
Cates Service Company has a 4.8 star rating with 55 reviews.
When is Cates Service Company open?
Cates Service Company is closed now. It will open on Monday at 8:00 a.m.
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