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Castlewood Apartments

1.5

About this business

Explore your new place at Castlewood Apartments. Come by to see the current floorplan options. The team of leasing professionals will be ready to help you find your perfect place. At this community, you'll have a wide selection of features and amenities. Some of these include: a clubhouse, a state-of-the-art fitness center, and convenient on-site parking options. Contact us or stop by today. 

Location details

2400 SW 1st St, Huntsville, AL, 35805, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
TueClosed
Wed08:00 a.m. to 5:00 p.m.
ThuClosed
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.515 reviews
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tony t's profile image
tony t 
5 years ago

This is the worst , David Campbell and there looser area manager Randy are lieing if there lips are moving. So happy about the 2 million for falsely acusing your exfriend of cocaine use David. !.5 million was stolen from them yahoo. The beginning of the end for the loosers. Thiefs , no morals cheating lieing pos. 

tony t's profile image
tony t 
6 years ago

The property in which I live is unsafe and in need of repair. They never fix anything and are snooty and talk down to people. There really need to be put out of business. I am moving in a few days thank God. 

S. A.'s profile image
S. A. 
6 years ago

They do not deserve a star. Worst place I have ever rented from. Turned them in for unhealthy living conditions and not able to get in or out of complex for days from snow buildup. They terminated my lease to be out June 30h. They are entering my apartment with no notice!! Against the LAW 504B.211. 100 fine I am taking them to civil court!! They are retaliating against me and this to is against the LAW PER MN ATTORNEY GENERAL. 

Business response:

Thank you for your comment. You are welcome to contact our office any time so we may further this conversation. We wish you all the best. 

Kyle M's profile image
Kyle M 
6 years ago

I am not recommending them because I had my guest toilet that barely flushes and they looked at it and called it good. I also had 4 bulbs burn out within 2 months of moving in and they told me I had to replace them. I just moved in and I'm suppose to replace something the owner should replace with all the money we pay them each month. On top of that they make you pay 75 dollars for a dna test of your dog for if you don't pick up the poop but the managers themselves don't pick up there dogs poop the property is covered in poo... read more

Business response:

Hello ****! Thank you for taking the time to leave a review. We're sorry to hear that you've had some negative experiences regarding your home with us. We would be happy to look into your concerns further if you would like to contact our corporate office directly. Thank you, 

Janet's profile image
Janet 
6 years ago

Their Sauk Rapids Property has false advertising saying that they have a BBQ Grill and state that there is a picnic area on the property when in fact you are not allowed to use your grills or have them on your deck or patio although their handbook says that you can. There is no picnic area on the property. The garages here flood badly although they have stated many times that they are going to be fixed and it still has not happened in a year. The communication with the company to its tenants is very poor. They tend to be mor... read more

B. J.'s profile image
B. J. 
7 years ago

This company is terribly disorganized. My best advice: get a copy and receipt for EVERYTHING. We had a move in date scheduled for 8/1/2014. We were going to move into the fairly new Shadow Bay apartments on Veterans Blvd. We were supposed to have the first month free, plus there was a special for $15 off/month if the lease was for a year. The day prior to move-in, we got a call saying the unit wasn't actually available until 9/1/2014. We had renters already replacing our previous residence the day we were moving out. We had... read more

JOHN F.'s profile image
JOHN F. 
7 years ago

I HAVE LIVED HERE FOR 3= YEARS AND WATCHED THIS COMMUNITY TURN INTO A SLUM/GHETTO... 

Business response:

Thank you for taking the time to submit a review with the BBB. We would appreciate the opportunity to speak with you more regarding your community and what you feel we could improve upon! Please do not hesitate to reach out to our main office at any time! 

Karen S's profile image
Karen S 
7 years ago

I am submitting a very negative review. We moved into our apartment in 2004. We sere very happy with the previous owner. The carpeting was always vacuumed and the building was kept clean. When we had any issues within our apartment, they were taken care off right away. Things have definitely changed since our apartment building was sold to Campbell Properties around 2 years ago. I cannot say anything good about Campbell Property Management. Our apartment building is not maintained very well. The railing fell off the front st... read more

Business response:

Hello *****! We are sorry to hear that you are not absolutely satisfied with your experience with us so far. We would really appreciate the opportunity to discuss your concerns further and learn which one of our communities you live it so we can review the maintenance concerns you listed as well. Thank you! 

Rose K.'s profile image
Rose K. 
7 years ago

Having been a loyal resident for 4 years the lack of detail to building cleanliness and maintainence has significantly declined. The timeline for a general maintance issue in your residence is approximately 3 weeks. This is certainly a negative change that continues to get worse. 

Business response:

Hello ****! We appreciate you taking the time to review your experience on the BBB. We would appreciate the opportunity to speak with you further regarding your concerns with the community you call home. Please do not hesitate to reach out to our main office at any time! 

Frequently asked questions about Castlewood Apartments

How is Castlewood Apartments rated?

Castlewood Apartments has a 1.5 star rating with 15 reviews. 

When is Castlewood Apartments open?

Castlewood Apartments is closed now. It will open on Monday at 8:00 a.m. 

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