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CastleRock Communities

4.6

About this business

NEW HOME BUILDER IN TEXAS. In our 17+ years of building new homes across Texas, more than 13,000 families have placed their trust in CastleRock to build safe, high-quality homes with each family’s well-being in mind. At CastleRock Communities, we know that where you live has a huge impact on your family’s quality of life, and only build in the best new homes communities in Houston, San Antonio, Austin, and Dallas. We’re dedicated to not only building homes but also “Community”. We take pride in ... read more

Location details

2401 Fountain View Dr Suite #215, Ste 215, Houston, TX, 77057, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6440 reviews
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J W.'s profile image
4 years ago

My family’s experience with Castle Rock builders has been nothing short of deceitful and unscrupulous. I entered a contract with Castle Rock via saleswoman Barbara Weiss at the Rosharon, TX location to build our dream home for $321K in June of 2020. Between August and October of 2020, I was told by Barbara that the stone/brick/paint selections we made were unavailable three different times and we needed to come in and reselect. Although it was inconvenient and contrary to the original look we desired, we reselected each time... read more

Serge S.'s profile image
Serge S. 
4 years ago

Where: Castle Rock in Rockwall TX, Sonoma Verde Community. I had great experience with Castle Rock home builder company from A to Z phases. We had choice to build our dream home with Highlight Homes or Castle Rock and we chose Castle Rock because of outstanding customer service provided by Sales Sales Manager Dolores Ordaz! She contacted with us an every step of constructing phases. She never give us the empty promises and even sent us the photos of home stages from her personal cellphone. I am working in almost the same... read more

Michael R.'s profile image
Michael R. 
4 years ago

This company cannot be trusted all they want is your earnest money and deposit on all the upsell's they make you do with the design center they upsell you to the point that your approval is no good anymore. Your loan is too high you lose your approval so they just keep your money. They have almost $11,000 of my money and will not return it it was their lender that set this up. It was their lender that gave us a qualified approval. It was their lender then after going to the design centerSaid that oh sorry the loan is too hig... read more

Ayla G.'s profile image
Ayla G. 
4 years ago

Buyer beware!! We bought our house in 2015 and had several issues including a crack across tge whole wall from dining to living room, cracks in the tile, cracks accross the ceiling... the said its normal! They "fixed" the one on the ceiling hall bc the seam actually fell, but later when it cracked again we discovered the drywall wasn't even screwed in there. The manager even came out and basically called me an idiot bc I didn't know what I was talking about and cracks all over my new house are normal. Well 5 years later and ... read more

Terri J.'s profile image
Terri J. 
4 years ago

DO NOT EVER, EVER BUILD WITH THESE IDIOTS!!! They do not listen, do not take notes, deny everything they ever tell you they will do...I wouldn't let them build a dog house for me at this point - I cannot wait to be over and done with them. CRAIG LOBEL is the worst build on your own lot representative you could ever deal with, if you want a living nightmare, work with him. Do NOT rely on anything they say, and do your own research, they will tell you anything off the cuff if they think it's what you need to hear for them to... read more

Onécimo Garcia J.'s profile image
Onécimo Garcia J. 
6 years ago

Castlerock is the very difficult to deal with once the contract to build your home is signed. The contractors they use are very underpaid and it shows in the work they perform. Their site supervisors are very overworked and have too many sites to supervise and the turn over is very high with the company. This leads to contractors getting by with sloppy work because the new site supervisors aren't aware of the previous site supervisors work completed. Our own experience on a 6 month build included 3 site supervisors, this is ... read more

Frequently asked questions about CastleRock Communities

How is CastleRock Communities rated?

CastleRock Communities has a 4.6 star rating with 440 reviews. 

When is CastleRock Communities open?

CastleRock Communities is closed now. It will open tomorrow at 8:00 a.m. 

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