Castiglione Jewelers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Castiglione Jewelers

4.4

About this business

Good things come in small packages - especially those little marbleized blue shopping bags with "Castiglione's" stamped in gold. A recipient of such a bag knows there will be something good inside and the name on the bag is as important to the owners and staff of Castiglione's Jewelers Inc., as it is to the customer. Certified Gemologist Appraiser Lou Castiglione Jr. is one of only twelve people in New York to hold that title. Certified Sales Associates Andy Castiglione is also very knowledgeable about the field, continuing ... read more

Location details

25 N Main St, Gloversville, NY, 12078, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
4.4126 reviews
Select a rating
Janice Luft's profile image
Janice Luft 
9 years ago

I like the fact that I can support a local business. The selection is great along with the sevice. I would recommend shopping at Castiglione Jewelers . Jan Getman 

Business response:

Good afternoon Janice, we would just like to thank you for writing your review by giving you a $25 GIFT CERTIFICATE to Castiglione's. We're having our 50% off sale in October you can use it on, and you can stop in the store at any time to pick it up. Thank you so much. 

MichaelCarol Wintermute's profile image
MichaelCarol Wintermute 
9 years ago

We got our Wedding rings there years ago, and my husband got my birthstone and mothers ring also, they are so nice about cleaning them for free every 6 months and tighten them if needed, we always recommend them, so nice and friendly and reasonable, stand behind everything, thanks for your years of service! 

Sally Mitchell Stone's profile image
Sally Mitchell Stone 
9 years ago

We have a summer cottage near Gloversville and visited Castiglione's for the first time about three years ago because of a Pandora sale. We've since been back to purchase more Pandora and other pieces of their fine jewelry. They have a wonderful selection of nice pieces for a small town jewelry store. The staff is always very helpful and makes you feel glad you came in even if you don't buy. We frequently are waited on by the owner, Andy. I need a gold chain...we'll be stopping in again soon. 

Business response:

Thank-You! You have been entered!! 

Belinda Germain's profile image
Belinda Germain 
9 years ago

My husband bought our engagement and wedding rings at Castiglione Jewelers. We are very pleased with them. They have repaired a few pieces that were not even purchased there and did an excellent job at reasonable prices. 

Business response:

Thank-You! You have been entered! 

Dillon Baumes's profile image
Dillon Baumes 
9 years ago

this place is great and even after only going a few times they remember who i am when i walk in. the people here are great to work with and very helpful. 

Business response:

Thank-You! You have been entered! 

Matt Allen's profile image
Matt Allen 
9 years ago

Will never shop there again. We bought an engagement ring which they sized on the wrong hand and when a called to get it resized they quoted me a lower price then they tried to charge me when I came in. Very rude owner or manager, not sure. Take your business elsewhere 

Business response:

Hi Matt,This is Andrew/Owner of Castiglione Jewelers. I personally would like to apologize for the inconvience you had yesterday while in the store. We strive for great customer service and like to make sure our customers are satisfied. On April 6, 2015 you came into the store to have your ring sized, we sized it at no charge, and also had it sized for you the same day within a couple of hours. If you were unhappy with the sizing we would have been more then willing to resize it for you within that first month. It is store p... read more

Michael Porter's profile image
Michael Porter 
10 years ago
Bianca Boehme's profile image
Bianca Boehme 
10 years ago
Justin Michael's profile image
Justin Michael 
11 years ago

I bought a pandora bracket here about a year ago , the end slipped out I thought oh I bought local no prob they'll make good for it ... I brought it in today with my recite first the lady accused my fiancée of "slipping it over her wrist " which she never did ,then she brought it in the back for a minute came back out and informed me your not supposed to get it wet (which is completely irrelevant to the issue ) and there was nothing she could do for me ... No problem that's the last time you see me in there and I will never ... read more

Business response:

Hi Justin, This is Andrew/Owner of Castiglione Jewelers. I am very sorry you felt that you had a bad experience and I'm also sorry that there was a misunderstanding of Pandora's Warranty Policy. We also feel great and are very appreciative when people shop locally. The receipt that you brought in with you showed that the leather bracelet was purchased over a year ago and Pandora's warranty on their leather bracelets is for 6 months. It is Pandora who dictates the rules and not us and that is the same for any Pandora store th... read more

Frequently asked questions about Castiglione Jewelers

How is Castiglione Jewelers rated?

Castiglione Jewelers has a 4.4 star rating with 126 reviews. 

When is Castiglione Jewelers open?

Castiglione Jewelers is closed now. It will open tomorrow at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com