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Casa Kia
- Automotive
- El Paso, TX
About this business
The Casa Kia staff is committed to serving the needs of every customer in El Paso and Ft Bliss and will help you get into your next new Kia or used vehicle. From one of the largest new Kia inventories in the region to our hassle-free approach to buying a car and our signature service backed by th...
Location details
1374 George Dieter Drive, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Friendly advisor. Reasonable time to wait for car to be serviced.
Business response:
Thank you for your 5-star review! We're thrilled to hear that you had a great experience with our friendly advisor and that the service wait time was reasonable. We always strive to provide excellent customer service and efficient care for your car. We appreciate your feedback and look forward to serving you again soon!4o mini
As always, Casa Kia service department has awesome customer service and maintenance on my vehicle.
Business response:
Thank you so much for the 5 star review for our service department! We look forward to serving you in the future. Thank you!
Casa Kia sent me to ********* used autos. They sold me a ************* is an aweful Finance Manager that just wants more money to repair our 2015 KIA *****
Business response:
Were sorry to hear about your experience and appreciate you bringing this to our attention. At Casa Kia, customer satisfaction is a priority, and we take concerns like yours seriously. While La Casita Used Autos operates independently. Let us know if we can help.
Awesome people at *** appreciate your help in purchasing a truck thank you ***** and others involved in the sale definitely will send others your way
Business response:
Thank you for the 5 star review! We are happy to hear that ***** and others were able to help you in purchasing your truck. Thank you again for your feedback and congratulations on your truck!
Great experience. **************** was amazing. They tried to help me in every way possible. (*****) has excellent sales skills and was very patient and helpful. Thank you Casa Kia for all of your help ??
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear about your great experience at Casa Kia. Providing exceptional customer service and ensuring our customers find the perfect vehicle is our top priority. ***** and the entire team are dedicated to making your car-buying journey smooth and enjoyable.We appreciate your kind words and are delighted that you had a positive interaction with us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.Thank you a... read more
The worst costumer service ever. I stopped by for an oil change and recall. ***** who was my service agent great however the real misery began when I took his offer for the shuttle service. **** the driver of the shuttle was the most unprofessional and unpleasant person I have ever encountered. That man has anger issues or really hates his job. He was so upset over the location of my destination and proceeded to speak very aggressively to the point that I feared for my safety and never fully boarded the van. I removed myself... read more
Business response:
We're deeply sorry for your recent experience at Casa Kia. The behavior you encountered from our shuttle service driver and manager is unacceptable. We're taking immediate steps to address this internally. Everyone deserves respect, and we're committed to ensuring a welcoming environment for all customers. We understand the importance of resolving the recall issue promptly and will prioritize it during your next visit. Your feedback is invaluable, and we'd appreciate the opportunity to discuss your experience further and mak... read more
Fast service and friendly staff highly recommend this place . Always do a great job with my car .
Business response:
Thank you so much for the 5 star review! Thank you for recommending us and allowing us to serve you! We appreciate your business!
The customer service was excellent. They finished with my car timely and the price was reasonable. I will continue taking my Stinger there for service.
Business response:
Thank you for the 5 star review! We thank you for allowing us to serve you and your stinger. We look forward to helping you in the future.
Fast friendly exalent service staff went above and beyond to help.
Business response:
Thank you for the 5 star review! We are happy to hear that that the service staff went above and beyond to help you. Thank you for allowing us to serve you. We appreciate your business!
Frequently asked questions about Casa Kia
How is Casa Kia rated?
Casa Kia has a 4.6 star rating with 4,290 reviews.
When is Casa Kia open?
Casa Kia is open now. It will close at 8:00 p.m.
Need help? Contact us.
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