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Casa Kia

4.6

About this business

Location details

1374 George Dieter Drive, El Paso, TX, 79936, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.64,564 reviews
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damon t's profile image
damon t 
a week ago

dont buy from roseville Kia! I was severely overcharged and mislead into purchasing a car with their high-pressure sales tactics and dishonest sales staff! I am sueing them for thousands in non disclosed extra additions and illegal sales practices forcing you to buy add on packages and non disclosure of interest rates and electronic signature methods used to cover up thousands in overcharges. very disappointed with how i was treated when i went back and asked them to correct the overages, lies and cover **** i wouldnt recomm... read more

Alex Y's profile image
Alex Y 
a week ago

Do not buy a vehicle from Kia of Streetsboro. Slimy, disingenuous, dirty business practices. I was not informed of any mandatory add ons or warranties included in the price of the car, and was sent home to e-sign my documents with nobody to explain what it actually was or why it was mandatory. Upon returning to the dealership the next day to discuss this, we were left waiting for upwards of an hour with no communication from anyone whatsoever. I was also sent home with a dead key fob and was late to work the morning after I ... read more

Cynthia B's profile image
Cynthia B 
2 weeks ago

Wish I had purchased my car from somewhere else I purchased a new *** and dropped it off for my 5K oil change. While there I asked for a few issues to be fixed that I was having with my car. 1) Every time I wash my car, the passenger side, the hatchback and behind by gas cap is filled with water and soap. I asked them to wash the car and take a look because I felt the car was not sealed properly and I was concerned about the winter and those areas becoming ice. Their response was they washed the car and nothing was wrong, Ho... read more

Victoria L's profile image
Victoria L 
2 weeks ago

Me and my husband have had *** cars for the last 10 years and in 11/24 I went to *** and wanted a Carnival but needed to lease one due to the fact the financing was too high, they were not leasing Carnivals in Roseville Kia at that time, so I got a *** ********* AWD 2025 it is nice but with my family I prefer a van, went back 10/25 to see if we can trade in for a Carnival, and I told them I can pay out of pocket $1800 down and $600 maximum payment for leasing they would not work with me I went up on my maximum payment from $... read more

carmen g's profile image
carmen g 
2 weeks ago

I love Daytona Kia. When everyone told me no and some dealerships wouldn't even spend their time with me, Daytona Kia took the time to get me approved and blessed me with a new car. Everyone on here saying bad things about this dealership must have not done their homework and failed to read paperwork before signing. At the end of the day it is a company and they need to make a profit. It is our responsibility as adults to negotiate a fair deal and read paperwork before signing. Cant just blame the dealership. Go see ***** at... read more

KAILYN P's profile image
KAILYN P 
3 weeks ago

I WISH I COULD GIVE -10000000 STARS!!! I purchased a brand new 2025 Kia GT-Line in September 2024, and since then, my experience has been nothing short of frustrating and disappointing. From the start, I’ve faced persistent electrical issues with the dashboard and control panel blacking out intermittently. This problem escalated to a dangerous level when the dashboard completely blacked out while I was driving on the highway... a terrifying and unsafe situation. I took my car multiple times to University Kia in Huntsville, A... read more

Raquel H's profile image
Raquel H 
3 weeks ago

I brought my car in because it was smoking and stalling clear signs of an engine problem. I paid $200 for a diagnostic, only to later find out they never even removed the valve cover where the real issue was. So I paid for a half-done inspection and left with the same problem I came in with.When I returned a second time for the exact same issue, they still didnt identify the problem until after I approved additional repairs. Only then did they discover sludge in the engine something that shouldve been caught from the start. ... read more

John W's profile image
John W 
3 weeks ago

I would never buy another car from this dealership. If you do, I suggest you examine your final purchase agreement figures closely for any signs of deception.I bought a slightly used (2025 car with 3500 miles) vehicle form them. They added a $1,780.08 Used Vehicle Inspection (***) to the purchase price and subtracted $400 form our agreed upon trade in value without my knowledge. That *** charge, which was for my purchased vehicle, was completed one week before my purchase so was certainly not done at my request or with my kn... read more

Krystal A's profile image
Krystal A 
4 weeks ago

Please take the time to read this review before buying from them! We purchased a brand new 2025 Jeep Compass. After driving off the lot, I began noticing small things wrong with the car. When I start the car the parking break will randomly be set (doesn't do it everytime, but enough to be annoying), my A/C on the 2 highest settings makes a high pitch noise, the screen doesn't work properly (sometimes it flashes off and on continuously, sometimes it just goes black, sometimes the touchscreen doesn't work (I have video of this... read more

Frequently asked questions about Casa Kia

How is Casa Kia rated?

Casa Kia has a 4.6 star rating with 4,564 reviews. 

When is Casa Kia open?

Casa Kia is open now. It will close at 8:00 p.m.  

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