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CarSwap

4.7

About this business

Location details

2223 W 12th St, Sioux Falls, SD, 57104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7866 reviews
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Brandy Degen's profile image
Brandy Degen 
recommend  Recommended
4 years ago

I had a good experience at CarSwap and with Christian specifically. He helped me out by delivering my car to me when I was unable to pick it up and has reached out to me to make sure everything is good with my new vehicle. The service is what really sets them apart from the others. 

Business response:

Thank you Brandy! We hope to be your go to store for all of your future vehicle needs! 

Baron Wolfgang's profile image
Baron Wolfgang 
4 years ago

Carswap has left me no choice but to make it my mission to tell everyone my terrible experience. I purchased a vehicle from them in late September. Right away, I had problems with the oil levels, and after diagnosis, need a new engine. Not only was Carswap unwilling to help, they were rude, unapologetic and blamed me for the problem. I have never in my life experienced such a lack of service, responsibility and leadership. This just goes to show they don't actually care to do the right thing, or to merely acknowledge any res... read more

Business response:

Baron, we understand that this situation is extremely frustrating. As you requested we reached out to the shop immediately, and went through their diagnosis with them. It is extremely hard to predict what can happen to a vehicle down the road, especially when they have just under 145k miles. This is the reason that we offer the service contracts. You wisely purchased one knowing that with higher miles, things can happen. When we spoke early this afternoon, you were very understanding. The warranty company was putting an engi... read more

Emily Heine's profile image
Emily Heine 
recommend  Recommended
4 years ago

Thanks Carswap for a great car buying experience! They were super helpful and knowledgeable during the purchase process. They were able to find our family exactly what we were looking for within our budget. Carswap went above and beyond to make sure we were satisfied customers! Thanks again and would highly recommend to my friends and family!! 

Sarah Skinner's profile image
Sarah Skinner 
4 years ago

Advice for the day... "Carswap Sioux Falls," NEVER, and I mean NEVER buy a car from these people unless you like Lemons. If you want to be an owner of a Lemon, then this is the place to go. I would definitely "advice" against it though. Just saying... 

Adam Corria's profile image
Adam Corria 
recommend  Recommended
4 years ago

Highly recommend Christian At the 12th st carswap, he bust his hump to get you taken care of . We were replacing our 2012 equinox and were looking for a larger vehicle and he knocked it out of the park with our new 2017 grand caravan. They are a very hard working group and very respectful while caring about your needs not just selling you a vehicle . We visited a number of dealerships before finding our way to carswap and sure wish we started there as it would have made it a much better experience. Thank you to Christian and... read more

June Heart Decker's profile image
June Heart Decker 
recommend  Recommended
4 years ago

Very good friendly people Would recommend 

Mitchell Schoenecker's profile image
Mitchell Schoenecker 
recommend  Recommended
4 years ago

Great service, Amy got a hold of me right away. They helped me get the best offer I'd heard for my Jeep Cherokee. They also set me up with a new insurance agent who was able to save me $100 a month on my insurance. 

Patti Bickett Wastell's profile image
Patti Bickett Wastell 
recommend  Recommended
4 years ago

Absolutely the best experience Ive ever had in buying a car. Christian my sales person made sure I got the right car for me! Thank you Christian! 

Katie Graves's profile image
Katie Graves 
recommend  Recommended
4 years ago

Amy and Robert in sales were super helpful and knowledgeable on what we were looking for our family. They did not push us into anything and were so understanding. We would recommend CarSwap to anyone looking to find their next vehicle a fun and enjoyable experience! 

Frequently asked questions about CarSwap

How is CarSwap rated?

CarSwap has a 4.7 star rating with 866 reviews. 

When is CarSwap open?

CarSwap is open now. It will close at 7:00 p.m.  

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